Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Deborah Ambagais

Charlestown,MD

Summary

Adept at leveraging strong clinical judgment and patient education skills, I significantly enhanced patient satisfaction and safety at Christiana Care. My expertise in EMR systems and dedication to continuous professional development have positioned me as a key contributor to healthcare delivery improvements, embodying a results-driven approach with a compassionate touch. Seasoned nursing professional offering proven clinical knowledge, natural interpersonal strengths and technical abilities. Knowledgeable about EMR charting, medication administration and interdisciplinary collaboration focused on optimizing patient care and support. Quality-focused and efficiency-driven leader. Simplifies complex topics and processes to make technical interactions less intimidating for average users.

Overview

36
36
years of professional experience
1
1
Certification

Work History

Registered Nurse/Clinical Applications Analyst

Christiana Care
04.2023 - Current
  • Investigated and resolved issues affecting hospital operations and patient care.
  • Maintained system integrity by managing access controls and ensuring compliance with HIPAA regulations.
  • Served as a subject matter expert on various clinical applications, staying up-to-date on industry trends and best practices in order to provide informed guidance to team members.
  • Created thorough documentation related to policies, procedures, and troubleshooting guides pertaining to the use of various clinical applications within the organization.
  • Assisted with system upgrades and migrations while minimizing operational disruptions during transitional periods.
  • Troubleshot technical issues, offering timely resolution to minimize downtime and maintain productivity levels within the clinic.
  • Collaborated with IT and clinical teams to ensure seamless integration of new software into existing systems.
  • Performed rigorous testing before deploying updates or modifications within the live environment, ensuring minimal impact on end-users'' daily activities.

Senior Clinical Analyst

Union Hospital
07.2013 - 04.2023
  • Developed policies and procedures surrounding the use of electronic health records, ensuring compliance with relevant regulations such as HIPAA.
  • Contributed to the development of strategic plans for the continued growth and evolution of clinical informatics within the organization.
  • Evaluated emerging technologies in the field of healthcare informatics, making informed recommendations based on their potential impact on organizational operations.
  • Conducted regular audits of clinical systems to ensure data integrity, accuracy, and reliability for informed decisionmaking.
  • Worked closely with clinicians to identify and prioritize system enhancements based on their potential impact on patient care.
  • Enhanced patient care by implementing efficient clinical workflows and optimizing electronic health record systems.
  • Identified areas for improvement in existing clinical workflows by conducting comprehensive assessments of current practices.
  • Championed the successful rollout of major health IT projects by providing project management expertise and maintaining open lines of communication between all stakeholders.
  • Led efforts to troubleshoot and resolve complex system issues that arose during daily operations, minimizing downtime and disruption for endusers.
  • Served as a subject matter expert in the organization, providing guidance and support to colleagues on health IT-related matters.
  • Assisted with database upgrades and migrations by performing user acceptance testing.
  • Upheld critical security standards when managing user access actions such as setting up and removing accounts.

Registered Nurse

Union Hospital
07.1988 - 06.2013
  • Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
  • Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
  • Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
  • Educated family members and caregivers on patient care instructions.
  • Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
  • Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
  • Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
  • Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
  • Provided support for patients'' families during difficult medical decisions or end-of-life care, serving as a liaison between the healthcare team and loved ones.

Education

MBA - MSN

Wilmington University
New Castle, DE
05.2010

Skills

  • Patient Assessments
  • Strong Clinical Judgment
  • Patient education and counseling
  • Patient Monitoring
  • Intravenous therapy
  • Professional Bedside Manner
  • Physical assessments
  • Nursing staff leadership
  • Medication Distribution
  • Precepting
  • Lab result interpretation
  • Team Coordination
  • EMR Systems

Certification

Certification in Obstetrics-RNC

Timeline

Registered Nurse/Clinical Applications Analyst

Christiana Care
04.2023 - Current

Senior Clinical Analyst

Union Hospital
07.2013 - 04.2023

Registered Nurse

Union Hospital
07.1988 - 06.2013

MBA - MSN

Wilmington University

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Deborah Ambagais