Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
16
16
years of professional experience
Work History
Office Manager
Community Motors
05.2023 - Current
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
Breakfast Line Cook
FatBoys Reasturant
02.2021 - 05.2023
Reduced food waste with careful inventory management, ensuring optimal freshness of ingredients.
Collaborated with culinary team to develop new, innovative breakfast menu items that drove guest interest and repeat business.
Ensured prompt delivery of hot, delicious breakfast items under tight time constraints during peak service hours.
Assisted with onboarding and training of new line cooks, sharing expertise and best practices for success in the role.
Improved teamwork among fellow line cooks through effective communication and collaboration during busy shifts.
In-Home Nanny
The Lange Family
01.2009 - 03.2023
Boosted language development through reading aloud, storytelling, and engaging conversations with the children.
Enhanced children''s emotional well-being by providing consistent and nurturing care.
Supported families by managing household tasks such as laundry, light cleaning, and errand running.
Fostered a safe and stimulating environment for the children, implementing age-appropriate activities.
Collaborated with parents on establishing routines that fostered independence and self-discipline in children.
Aided in cognitive development by incorporating educational games and activities into daily routines.
Business Owner
Can Do Cleaning
02.2020 - 04.2022
Established strong customer relationships through excellent communication and attentive service.
Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
Consulted with customers to assess needs and propose optimal solutions.
Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
Delivered exceptional results under tight deadlines by prioritizing tasks effectively and delegating responsibilities appropriately throughout the team.
Education
High School Diploma -
Alpina Community Collge
Alpena, MI
06.1984
Skills
Customer Service
Office Management
Organizational Skills
Office Administration
Excellent multi-tasking ability
Data Entry
Customer Relations
Clear oral/written communication
Scheduling and calendar management
Administrative Support
Clerical Support
Document Management
Quote
Innovation distinguishes between a leader and a follower.