Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Correspondence, letter writing,email, mail sorting.
Answer phone calls, assist with customer requests.
Coordinate with credit analysts and loan processors to prepare the loan requests for documentation.
Prepare reports and other documents as requested.
Handle the dealer floor plan accounts, tracking all transactions.
Process loan payments.
Maintain credit files.
Handle credit reporting issues and monthly report.
Track and update collateral insurance.
Handle teller line transactions as needed.
Process consumer loan applications.
Analyze credit requests, prepare credit approvals for lending committee review.
Create loan documents/ set up loans in system.
Prepare consumer adverse actions.
Maintain floorplan financing.
Request & track financials for commercial loan accounts.
Monitor and update credit disputes.
Transfer funds, set up ACH payments.
Answer phone calls and assist to customer needs.
Monitor/ update rate changes.
Track & update collateral insurance.