Summary
Overview
Work History
Education
Skills
Timeline

Deborah Baker

Sterling,CO

Summary

Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success.

Overview

14
14
years of professional experience

Work History

General Store Manager

Bomgaars Supply
04.2013 - Current
  • Increased customer satisfaction through exceptional service and well-trained, knowledgeable staff members.
  • Streamlined operational processes to improve overall store efficiency and reduce overhead costs.
  • Enhanced store profitability by implementing effective inventory management and pricing strategies.
  • Established a positive work environment by fostering open communication and promoting teamwork among employees.
  • Implemented loss prevention measures, resulting in reduced shrinkage levels and increased store security.
  • Optimized store layout to enhance customer flow and maximize revenue from merchandise displays.
  • Recruited trained, and supervised staff members, ensuring consistently high performance standards were met.
  • Monitored competitor activities to identify potential threats or opportunities for growth within the market.
  • Conducted regular performance evaluations for team members, providing constructive feedback and guidance for professional development.
  • Overcame challenges presented by seasonal fluctuations in business by developing innovative sales initiatives tailored to specific months or seasons.
  • Improved employee morale through regular recognition programs that rewarded top performers with incentives such as bonuses or promotions.
  • Maintained a clean, safe working environment compliant with all relevant health and safety regulations.
  • Resolved customer complaints effectively by addressing their concerns promptly while adhering to company policies.
  • Led community outreach efforts, such as charity events or local sponsorships, to enhance the store''s reputation and forge strong connections with customers.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Kept inventories accurate with daily cycle counts and regular audits to identify and resolve variances.
  • Achieved consistent budget targets with optimal expense controls and elimination of unnecessary waste.
  • Supervised and effectively trained 40+ employees to decrease process lags and boost productivity.
  • Approved regular payroll submissions for employees.

Production Material Handler

Danaher Corporation
10.2009 - 01.2013
  • Enhanced production efficiency by streamlining material handling processes and reducing waste.
  • Supported timely production by ensuring the availability of required materials for each manufacturing stage.
  • Reduced downtime with efficient material allocation and swift resolution of any stock discrepancies.

Education

High School Diploma -

Thompson Valley High School, Loveland, CO
05.2000

Skills

  • Customer Service
  • Control of Expenses
  • Employee Supervision
  • Profit and Loss
  • Team Leadership
  • Staff Training
  • Employee Motivation
  • Inventory Accuracy
  • Stock Management
  • Goals and Performance
  • Leading Staff Meetings
  • Loss Prevention Procedures

Timeline

General Store Manager - Bomgaars Supply
04.2013 - Current
Production Material Handler - Danaher Corporation
10.2009 - 01.2013
Thompson Valley High School - High School Diploma,

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Deborah Baker