DEBORAH BARNES
Carson City,NV
Summary
Medical positions:
Dynamic healthcare professional with extensive experience at Chico Community Hospital and Powell Valley Healthcare, excelling in patient information verification and compliance regulations. Proven ability to enhance registration processes through effective communication and problem-solving skills, ensuring exceptional customer service and accuracy in data entry. Committed to fostering teamwork and improving operational efficiency in fast-paced environments.
Property Management positions:
I am also an outgoing and hardworking professional, accustomed to working with residents to address needs, maintain properties, and drive profit and occupancy success. Skilled business manager with proven skills in operational and team leadership. Bringing several years of related experience combined with results-focused and quality-driven approach.
Overview
24
24
years of professional experience
Work History
HOSPITAL REGISTRATION
POWELL VALLEY HEALTHCARE
POWELL, WY
11.2020 - 08.2025
- Registered patients efficiently using electronic health record systems.
- Verified patient information to ensure accuracy and completeness.
- Coordinated with medical staff to schedule appointments and manage workflows.
- Assisted patients with insurance verification and financial inquiries.
- Collected patient demographics and medical histories for record-keeping.
- Provided exceptional customer service in a fast-paced healthcare environment.
- Maintained confidentiality of patient records and sensitive information.
- Collaborated with interdisciplinary teams to improve registration processes.
- Liaised with nurses and other clinical staff to process and direct patients to appropriate departments.
- Collected co-payments from patients at time of service or scheduled payment plans when necessary.
Manager in Charge
PIONEER HOMESTEAD APTS
Jackson, Wyoming
02.2018 - 10.2020
- Managed daily operations of residential community and ensured smooth functionality.
- Coordinated maintenance requests and scheduled repairs with service providers.
- Oversaw leasing processes and conducted property showings for prospective tenants.
- Developed relationships with residents to address concerns and promote satisfaction.
- Conducted regular property inspections to maintain standards and ensure safety compliance.
- Maintained accurate records of leases, payments, and resident communications for reference.
- Organized special events for current residents in order to build relationships within the community.
- Inspected vacated units upon move out to determine damage or cleaning requirements before new tenants moved in.
- Reviewed invoices from vendors for accuracy prior to processing payment.
- Participated in meetings with other department heads or external stakeholders as needed.
- Handled rent collection invoices, billing and other tenant-related charges as per lease agreements.
- Assisted with budgeting by monitoring expenses related to operating costs, repairs and maintenance.
- Prepared leases and contracts for new tenants while providing customer service throughout the process.
- Developed marketing plans for vacant units to maximize occupancy rates.
- Provided guidance and support to staff members regarding administrative tasks related to running an apartment complex.
- Collaborated with vendors to maintain common areas and keep them looking their best at all times.
- Disbursed petty cash to engineering staff and property personnel.
- Enforced lease agreements by addressing violations promptly when necessary.
- Responded to all maintenance requests, ensuring that any issues were resolved quickly and efficiently.
- Maintained accurate records of rent payments and other financial transactions related to the apartment complex.
- Managed the day-to-day operations of the property, including leasing apartments, collecting rents, resolving tenant disputes, and enforcing rules.
- Ensured all tenant requests were addressed in a timely manner.
- Advertised available units through various marketing channels such as print media, online listings.
- Coordinated efficient move-outs, cleanings and move-ins to minimize time between residents.
- Maintained building's accounts by collecting rent and utility payments.
- Attracted quality tenants and screened with standard checks to verify suitability for available apartments.
- Maximized occupancy with strong marketing and tenant relations skills.
REGISTRATION SUPERVISOR
CHICO COMMUNITY HOSPITAL
CHICO, California
01.2002 - 01.2012
- Supervised patient registration processes and ensured compliance with healthcare regulations.
- Coordinated staff schedules and assigned duties to optimize workflow efficiency.
- Trained new employees on registration protocols and software systems.
- Assisted patients with inquiries and resolved issues related to registration.
- Responded promptly to inquiries from patients or families regarding appointment status or any other issues that may arise during their visit.
- Oversaw daily operations of the Patient Registration department, ensuring efficient patient registration and scheduling processes.
- Maintained knowledge of current healthcare regulations governing patient privacy rights as well as associated billing requirements.
- Provided oversight for all aspects of patient registration including verification and collection of demographic information, insurance details and copays.
- Collaborated with other departments such as Admitting, Billing, Clinical Services, Information Technology. to ensure seamless communication between teams.
- Registered patients using proper data entry procedures and fully compliant ICD-10 and CPT codes.
- Resolved customer complaints or answered customers' questions.
- Discussed job performance problems with employees, identifying causes and issues to find solutions.
Education
SITE COMPLIANCE SPECIALIST - 9 COURSES ON MANAGING SPECIAL HOUSEHOLD TYPES
HOUSING CREDIT COLLEGE
Denver, CO08-2012
Associate of Applied Science - Psychology
CENTRAL WYOMING COMMUNITY COLLEGE
Riverton, WY06-2011
Associate of Applied Science - Business Management
COLLEGE OF THE REDWOODS
Weed, CA06-1997
Skills
- Patient information verification
- Compliance regulations
- Effective communication
- Problem solving
- Data entry accuracy
- Active listening
- Organizational skills
- Customer service
- Self-Directed
- Recordkeeping
- Computer skills
References
References available upon request.
Timeline
HOSPITAL REGISTRATION
POWELL VALLEY HEALTHCARE
11.2020 - 08.2025
Manager in Charge
PIONEER HOMESTEAD APTS
02.2018 - 10.2020
REGISTRATION SUPERVISOR
CHICO COMMUNITY HOSPITAL
01.2002 - 01.2012
SITE COMPLIANCE SPECIALIST - 9 COURSES ON MANAGING SPECIAL HOUSEHOLD TYPES
HOUSING CREDIT COLLEGE
Associate of Applied Science - Psychology
CENTRAL WYOMING COMMUNITY COLLEGE
Associate of Applied Science - Business Management
COLLEGE OF THE REDWOODS
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