Summary
Overview
Work History
Education
Skills
Websites
Timeline
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DEBORAH BASS

Collegeville

Summary

  • RESULTS-DRIVEN OPERATIONS MANAGEMENT PROFESSIONAL Maximize profits, provide impeccable customer service and create strong financial management, In-depth business administration background within fast-paced office environments. Highly motivated with exceptional interpersonal and communication skills with demonstrated success collaborating with all levels of an organization as well as auditors, vendors and clients. Experience has included working with a company during significant growth, administering and overseeing financial budgets. Expertise includes:
  • Proficient and accurately manage and process payroll.
  • Management and administration of employee healthcare and benefit plans.
  • Managing cash disbursements, payables, receivables, invoicing, wire transfers and procurement functions.
  • Performing budget reconciliations, training, project management.
  • Excellent spreadsheet and analytical skills with proficiency in Microsoft Office products.
  • Effectively interacting with staff regarding detailed financial information, and business-related inquiries into financial matters in a highly diverse multicultural environment.
  • Utilizing various automated payroll and accounting systems.
  • Managing Centralized Process Reporting system (CPR) to run profitability reports for management.
  • Performing recruitment and staffing operations and support.
  • Budget Development and Management for RFPs and Operations.


Overview

21
21
years of professional experience

Work History

Executive Administrative Coordinator

MJ Nester
08.2022 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained inventory of office supplies and placed orders.
  • Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
  • Implemented project management techniques to overcome obstacles and increase team productivity.
  • Managed supervisor itinerary and appointments and streamlined scheduling procedures.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
  • Improved office operations by automating client correspondence, record tracking and data communications.
  • Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
  • Kept high average of performance evaluations.
  • Oriented newly hired employees by providing company information, facilitating onboarding processes and establishing position-related requirements.
  • Developed relationships with potential job candidates to promote effective communication throughout hiring processes.
  • Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.

Office Manager / Bookkeeper

MANDRACCHIA LAW LLC
01.2021 - 08.2022
  • Ensured and maintained accurate financial records, tracking AR / AP on a day-to-day basis. Organizational tasks and facilitating efficient communication. Answering phones, manage office calendars, update database and complete general clerical work and recordkeeping tasks.
  • Verify and post daily business transactions using QuickBooks software. Responsible for calculating and preparing client invoicing.
  • Performed all AR/AP, bank reconciliations, and credit cards statements monthly, and closing entries for monthly and annual financial close.
  • Review and follow up relating to all customer invoices for payments. Post cash receipts, and prepare weekly aging reports for management.
  • Review vendor invoices, expense reports, and check requests. Responsible for coding vendor invoices to proper general ledger accounts. Prepared weekly payable report, and cut checks.
  • Managed vendor and client relationships in regarding billings or discrepancies, purchase orders, and questions.
  • Processed bank and credit card reconciliations. Prepared and audited quarterly financial statements, and made necessary adjustments.
  • Posted journal entries of employee's biweekly payroll reports as well as being responsible for filing and related office duties.

Senior Manager of Operations

ROMANALYTICS, LLC
01.2016 - 01.2021
  • Company Overview: STAFFING & RECUITMENT COMPANY
  • Maintain and organize all payroll, benefits and office operations and procedures. Built function from ground up.
  • Manage revenue, efficiently and accurately process weekly & bi-weekly payroll and bonuses for all employees. Maintain integrity of data in ADP and HR database. Monitor, track, update new hires, terminations, salary/benefit/employee timesheets. Serves as main point of contact for payroll questions/issues.
  • Coordinate/resolve payroll and payroll tax issues with payroll service. (ADP)
  • Manage company benefits programs for permanent and contingent staff. Work closely with company benefits broker to administer plans and prepare for annual renewals.
  • Ensure the benefit and payroll systems are updated with employee changes. Oversee maintenance of all benefit changes. Administer COBRA.
  • Provide new hire benefits enrollment, orientation and daily customer service on benefit matters.
  • Design and enforce company policies and procedures. Prepare financial records necessary for Monthly, Year-end external company audits.
  • Achieve financial objectives by monitoring budget expenses; scheduling/tracking expenditures; analyzing variances; initiating corrective actions.
  • Coordinate and conduct new hire on-boarding and paperwork, ensure all documents are completed, accurate and in compliance.
  • Track/maintain job applicants within various job boards, including Indeed, LinkedIn and Big Biller applicant tracking systems. Post positions. Develop and prepare various reports to track recruitment analytics and activities.
  • Manage all office operations, supplies, client set-up, accounts payable, accounts receivable and billing functions.
  • Takes active role in the development and meeting of planning strategies and works independently to meet objectives for the company budget.

Senior Finance and Benefits Manager

DOUBLE HELIX DISCOVERY
01.2005 - 01.2016
  • Company Overview: Pharmaceutical Market Research Company
  • Oversee international and national office finance revenue forecasting through accurate schedule updates and projections. Review / reconcile bank accounts.
  • Ensure delivery of accurate financial results by providing high level of competent administrative support and management within deadline-driven environment, including invoicing, accounts receivable, spreadsheets, weekly revenue updates, study proposals as well as monthly forecasts.
  • Recognized for strong problem-solving abilities with consistent record of developing and implementing strategic alternatives that enhance profit and provide actionable competitive analysis to facilitate tactical decision making.
  • Administer and oversee corporate benefits, in support of Human Resources including: Health, Disability and FMLA, HIPPA, FSA, COBRA, and 401(k) for employee onboarding. Work closely with Health care brokers to provide economical healthcare coverage. Support staff of 6-24 employees.
  • Process and Manage operations budget, providing insight into any margin improvements by analyzing and maintaining monthly financial forecast spreadsheets.
  • Prepare and interpret financial reports, budgets, accounts, and statements for support of financial metrics and has helped drive profitability, ensure accurate handling of yearly audits.

Office Manager

01.2005 - 01.2016
  • Kept track of Accounts Payable and Receivables, Processed invoices, Billing, Reconciled Bank statements and administered enrollment for health benefits for new hires.
  • Coordinated logistics for Senior Management Team, meeting facilities, itineraries
  • Booked travel for US and International research team.
  • Managed and organized office move in 2007 to new facility, this impacted new employment, gained new clients and gave structure to business growth.
  • Provided employees with guidance in handling difficult or complex problems or in resolving the situation.
  • Facilitated growth from 6 to 24 employees which included office expansion, and required infrastructure in IT and telecommunications phone / fax / cell.

Project Management

01.2011 - 01.2012
  • Worked closely with upper management to make sure the scope and direction of each project is on schedule. Analyzed and formatted data for senior project management teams.
  • Provide budgets for Pharmaceutical Market Research projects, work closely with Field vendors to gather and bid estimates to provide client a budget for proposed Global research studies.
  • Transferred data, edit, proofreading and provide interpretation of open and closed surveys, resulting in final reporting data to Clients.
  • Maintained data for accurate Phasing assistance with forecast analysis that gives an overview of profit to stay within margins of any given study proposal.
  • Client contract negotiations. Compilation client agreements, develop payment schedules, execution and maintenance of client and vendor agreements.

Education

Associates Degree - Business Administration

Pearl River College
Poplarville, MS

Skills

  • ADP, Microsoft Outlook, Microsoft Excel, PowerPoint, Intuit QuickBooks, Compass, Dropbox, HRIS/ATS systems, Peoplesoft, Fieldglass, Big Biller, MyCase
  • Human resources support
  • Budget tracking
  • Strong attention to detail

Timeline

Executive Administrative Coordinator

MJ Nester
08.2022 - Current

Office Manager / Bookkeeper

MANDRACCHIA LAW LLC
01.2021 - 08.2022

Senior Manager of Operations

ROMANALYTICS, LLC
01.2016 - 01.2021

Project Management

01.2011 - 01.2012

Senior Finance and Benefits Manager

DOUBLE HELIX DISCOVERY
01.2005 - 01.2016

Office Manager

01.2005 - 01.2016

Associates Degree - Business Administration

Pearl River College

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DEBORAH BASS