Top-performing customer service, sales professional with background in administration, tax and accounting, and health insurance with over 12-year track record in diverse office environments, back office operations, direct customer sales, record keeping and general office management Solid record of reliability and integrity established while performing in a variety of retail sales, administrative support and customer service functions. Experienced in handling high volume cash and credit transactions as well as a variety of back office responsibilities including cash receipts balancing, filing and reporting. Experienced professional with a proven track record of improving productivity and profitability Strong organizational skills and great attention to details; ability to multi-task Skilled in applying logical but creative approaches to problem resolution Effective team player/leader with excellent verbal and written communication skills Excellent knowledge in MS Word, Excel, PowerPoint, Outlook, and social media management ADDITIONAL SKILLS Time Management Leadership Fast Typing Customer Service Site Assessment Observation & Documentation Calendar Management Safety Requirements & Regulations Medical Billing Documentation Scheduling Cost Control Record Keeping/Data Management Organization