‐Supervisor: 20 plus years’ experience in Leadership role in medical/reference laboratory operations; manage staff in all aspects of human resource needs including scheduling, training, coaching, mentoring, and corrective action; “Patient’s first” oriented with extensive problem resolution skills aiding internal and external clients. ‐Leader: Leadership and supervisory certification, team‐builder, green‐belt project manager, organizer/facilitator, and process improvement oriented. Have the ability to provide strategic and clear directions to teams. Promotes and demonstrate excellent leadership characteristics needed as a good leader, serves as a role model and mentor for my leadership team and peers. Consistently set clear and reasonable goals for my team, Effective communicator, Demonstrates and often require to do critical thinking and make calculated decisions based on information made available to me. Works exceptional well under high, fast pace environments. Quickly adapt to change Customer-oriented Program Manager with over 20 years of experience in strategic planning and complex problem-solving. Expert in networking, marketing, cross-functional communication, employee supervision and process improvements. Decisive leader ready to leverage background in program management to expand organizational success. Accomplished Program Manager provides in-depth understanding of developing and implementing organizational strategies. Well-versed in spearheading new initiatives to support functional operations. With completion of several process improvement projects. Excellent aptitude for financial management, budgeting, procurement and contracting. Proficient in managing logistics analysis, including inventory and supply chain performance. Organized Program Manager skilled in overseeing logistics operations and supply chain projects. Diligent professional offering 10 plus years of expertise in analyzing inventory and supply chain performance, development and standardization. Advanced understanding of procurement and contracting functions. Seasoned manager with exemplary skills in critical and strategic thinking. Energetic professional with engaging personality and service-driven background. Trained in operations management Client/ customer services/ all aspects of laboratory medicine and Pathology. Organized Program Manager skilled in overseeing logistics operations and supply chain projects. Diligent professional offering ten plus years of expertise in analyzing inventory and supply chain performance, development and standardization. Advanced understanding of procurement and contracting functions. Business-conscious individual offering combined twenty years working as Manager and supervisor in medical and Private sector. Focused, enthusiastic and offering highly effective skills in client rapport. Demonstrating sound judgement and extensive knowledge of employee coaching and mentoring. Goal-driven Operations Supervisor with more than ten years of progressive medical and customer service experience. Exceptional business acumen, administrative strengths and program management abilities. Drive company advancement by translating C-level directives into actionable initiatives to strategically impact hospital and clinical operations. Expert in stakeholder relations, supply chain management and strategic planning across business levels and segments. Proven history of success in growing scalable, sustainable operations. Polished and poised and known for having exceptional drive. Determined manager with terrific customer service experience. Productive Business Manager bringing nine years of office administration expertise to enhance customer service team. Well-versed in performing effectively across diverse divisions. Proven success in identifying process improvements to optimize efficiency and billing accuracy. Dedicated to implementing initiatives to reduce costs and cultivate quality customer care. Hardworking and reliable with strong ability to effectively communicate Highly organized, proactive and punctual with team-oriented mentality. . Adds value to any organization in need of great collaboration, interpersonal and multitasking abilities. Meets tight deadlines. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Motivated professional . Adds value to any organization in need of great collaboration, interpersonal and multitasking abilities. Meets tight deadlines.
References available upon request