Seasoned Office Manager offering proven leadership experience. Well-versed in business management practices and procedures. Top-notch management abilities in financial, personnel and clerical areas.
Overview
11
11
years of professional experience
Work History
Office Manager/Controller
Engineered Electric Services, LLC
08.2022 - 01.2024
Oversaw daily office operations, including scheduling supply management, vendor relations, and workflow optimization to ensure smooth business operations.
Managed full-cycle accounting, including accounts payable, accounts receivable, payroll processing, bank reconciliations, financial reporting, and month-end/year-end close.
Developed, monitored, and maintained company budgets, cash flow forecasts, and expense tracking.
Produced accurate monthly, quarterly, and annual financial statements for executive review and tax preparation.
Maintained compliance with federal, state, and local regulations and coordinated tax filings, employee records, business licensing, and annual audits.
Led human resources functions including but not limited to recruiting, onboarding, benefits administration, employee relations, and performance tracking.
Implemented and maintained accounting software, office systems, and internal policies to improve efficiency and reduce errors.
Collaborated with company leadership to analyze financial data and provide strategic recommendations for business growth.
Managed vendor negotiations, contracts, and procurement to reduce operating costs and maximize profitability.
Acted as the primary point of contact between management, employees, clients, and external vendors to streamline communication and resolve issues promptly.
Supervised administrative staff, delegated tasks, and conducted regular performance evaluations to maintain productivity and team alignment.
Operations Manager
Dennis Hernandez & Associates, PA
08.2021 - 08.2022
Analyze various biweekly reports for 60 employees over span of 6 offices to manage personnel development for 5 departments within company
Provide leadership, direction, and expertise for full scope of HR functions including hiring, onboarding, and training of salaried and non-salaried employees managing employee relations, employee compensation & benefits plans, employee engagement, organizational design, and change
Developed and optimized organizational systems to boost efficiency & morale, and keep operations scalable and agile for changing demands
Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel
Created & implemented employee performance review systems in order to effectively support employee growth and retention
Designed and initiate employee recognition programs to recognize growth and achievement
Managed all facets of payroll from time entries through payroll processing utilizing HCM program
Directly oversaw all accounting processes and operations, analyzing and verifying financial entries and reports.
Worked with accounting team to audit financials to determine where funds held in trust needed to be disbursed to clients in order to bring company into compliance with Florida Bar.
Office Manager
Critical Peake Services
03.2018 - 07.2021
Processed documentation for employee actions such as new hires, grievance resolutions and terminations
Managed continuous enrollment processes and annual renewal for 401K, medical, dental and vision benefit packages
Managed payroll data entry and processing for 50 employees to comply with company, state, and federal guidelines
Performed calculations in overtime, vacation and sick hours as well as government prevailing wage to provide accurate data to payroll processing database
Supervise, train, and manage department staff
Manage job reporting; labor, materials, and profitability
Research and resolve all customer requests/issues
Manage Project Manager schedules and schedule meetings with clients
Communicate project status to customers as needed
Manage vendor selection & relationships, for office needs
Manage all facets of billing, A/P and A/R with knowledge and implementation of GAAP
Senior Administrative Assistant
McLaughlin Electric Company
08.2012 - 07.2016
Daily entries of all payroll hours for 50 field staff
Enter new employee information into HR/Payroll software
Receive, research, and resolve all employee questions/concerns regarding payroll
Open new jobs and purchase orders in software system
Manage job reporting; labor, materials, and profitability
Performed research to resolve all customer requests/issues
Serve as voice and face of company for clients, ensuring most pleasing and satisfactory experience for all project and service needs
Manage all facets of billing, A/P and A/R: recording, collecting, processing payments, working closely with company accountant on reconciling, and reporting figures to General Manager and owners
Administrative Coordinator/Permit Technician at Engineered Electric Services/Rev 1 Energy ServicesAdministrative Coordinator/Permit Technician at Engineered Electric Services/Rev 1 Energy Services