Deborah Bernard
Pataskala,OH
Summary
Accomplished RN with a proven track record at Aetna Better Health of Ohio, enhancing patient outcomes through expert case management, self motivation with a successful work from home atmosphere and critical thinking. Skilled in critical nursing and mental health care, I excel in developing patient-centric strategies that significantly improve recovery rates. My leadership in team training has fostered a collaborative environment, driving superior care standards. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Strong background working for several types of health insurance companies from 1985 through 2009 until I entered the field of nursing. I have worked for Blue Cross Blue Shield, Med-Assist, CompManagement/Sedgewick and have an extensive background with Worker's Comp, HMO's, PPO's, TPO's, Medicaid, Medicare which include hospitalizations, medical, vision and dental. I received 100% audits and was the top employee at Sedgewick the 5 years prior to beginning my nursing career. I would love to become part of the Healthcare Warriors of Quantum Healthcare.
Overview
14
14
years of professional experience
Work History
RN Staff Nurse
Wesley Ridge Retirement Community
2022.12 - Current
- Proactively identify potential patient safety risks, taking corrective actions to prevent harm or injury.
- Serve as a liaison between patients, families, and healthcare providers to facilitate clear communication and coordination of care plans.
- Offer exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Maintain accurate and detailed records of patient assessments, treatments, and progress notes for seamless continuity of care.
- Educate patients on disease prevention and management, promoting healthier lifestyles.
- Mentored new nursing staff, contributing to a more cohesive and efficient team environment.
- Collaborate with interdisciplinary team members to develop comprehensive patient care plans, improving patient outcomes.
- Follow all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
RN Case Manager
Aetna Better Health of Ohio
2014.07 - 2021.03
- Provided emotional support to patients coping with chronic illness or end-of-life decisions, fostering resilience during difficult times.
- Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
- Collaborated closely with physicians to develop individualized treatment plans, supporting optimal patient outcomes.
- Educated patients and families on available community resources, facilitating access to necessary support services.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Participated in quality improvement initiatives aimed at enhancing the delivery of nursing care within the organization.
RN, Critical Care
Select Specialty Hospital
2010.06 - 2014.11
- Supported family members during challenging times, offering emotional support, resources, and clear explanations of complex medical conditions to alleviate anxieties surrounding the critical care experience.
- Developed cultural competence through collaboration with diverse patient populations, ensuring that language barriers or cultural differences did not impede the delivery of high-quality care.
- Assessed and managed various patient treatments for numerous patient diagnoses from sepsis to acute respiratory distress.
- Served as a trusted resource for colleagues seeking guidance on complex clinical situations, offering evidence-based recommendations and expertise gained from years of experience in critical care nursing.
- Coordinated with healthcare staff from various disciplines to devise, carry out, and manage personalized care plans to benefit patient health and recovery.
- Consistently received positive feedback from patients and their families for providing exceptional bedside manner, compassionate support, and clear communication throughout the critical care journey.
- Provided expert clinical judgment during rapidly evolving situations, initiating appropriate interventions to maximize patient outcomes.
Education
Associate of Applied Science - Nursing
Columbus State Community College
Columbus, OH12.2008
Skills
- Mental health care
- Clinical judgment
- Diabetes management
- Geriatric Nursing
- Wound Care
- Medication and IV administration
- Tracheostomy Care
- Team training and development
- Case Management
- Chronic Disease Management
- Critical Thinking
Timeline
RN Staff Nurse
Wesley Ridge Retirement Community
2022.12 - Current
RN Case Manager
Aetna Better Health of Ohio
2014.07 - 2021.03
RN, Critical Care
Select Specialty Hospital
2010.06 - 2014.11
Associate of Applied Science - Nursing
Columbus State Community College
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