Deborah Bernard
Pataskala,OH
Summary
Accomplished RN with a proven track record at Aetna Better Health of Ohio, enhancing patient outcomes through expert case management, self motivation with a successful work from home atmosphere and critical thinking. Skilled in critical nursing and mental health care, I excel in developing patient-centric strategies that significantly improve recovery rates. My leadership in team training has fostered a collaborative environment, driving superior care standards. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Strong background working for several types of health insurance companies from 1985 through 2009 until I entered the field of nursing. I have worked for Blue Cross Blue Shield, Med-Assist, CompManagement/Sedgewick and have an extensive background with Worker's Comp, HMO's, PPO's, TPO's, Medicaid, Medicare which include hospitalizations, medical, vision and dental. I received 100% audits and was the top employee at Sedgewick the 5 years prior to beginning my nursing career. I would love to become part of the Healthcare Warriors of Quantum Healthcare.
Overview
14
14
years of professional experience
Work History
RN Staff Nurse
Wesley Ridge Retirement Community
Pickerington, OH
12.2022 - Current
- Proactively identify potential patient safety risks, taking corrective actions to prevent harm or injury.
- Serve as a liaison between patients, families, and healthcare providers to facilitate clear communication and coordination of care plans.
- Offer exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Maintain accurate and detailed records of patient assessments, treatments, and progress notes for seamless continuity of care.
- Educate patients on disease prevention and management, promoting healthier lifestyles.
- Mentored new nursing staff, contributing to a more cohesive and efficient team environment.
- Collaborate with interdisciplinary team members to develop comprehensive patient care plans, improving patient outcomes.
- Follow all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
RN Case Manager
Aetna Better Health of Ohio
New Albany, OH
07.2014 - 03.2021
- Provided emotional support to patients coping with chronic illness or end-of-life decisions, fostering resilience during difficult times.
- Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
- Collaborated closely with physicians to develop individualized treatment plans, supporting optimal patient outcomes.
- Educated patients and families on available community resources, facilitating access to necessary support services.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Participated in quality improvement initiatives aimed at enhancing the delivery of nursing care within the organization.
RN, Critical Care
Select Specialty Hospital
Columbus, OH
06.2010 - 11.2014
- Supported family members during challenging times, offering emotional support, resources, and clear explanations of complex medical conditions to alleviate anxieties surrounding the critical care experience.
- Developed cultural competence through collaboration with diverse patient populations, ensuring that language barriers or cultural differences did not impede the delivery of high-quality care.
- Assessed and managed various patient treatments for numerous patient diagnoses from sepsis to acute respiratory distress.
- Served as a trusted resource for colleagues seeking guidance on complex clinical situations, offering evidence-based recommendations and expertise gained from years of experience in critical care nursing.
- Coordinated with healthcare staff from various disciplines to devise, carry out, and manage personalized care plans to benefit patient health and recovery.
- Consistently received positive feedback from patients and their families for providing exceptional bedside manner, compassionate support, and clear communication throughout the critical care journey.
- Provided expert clinical judgment during rapidly evolving situations, initiating appropriate interventions to maximize patient outcomes.
Education
Associate of Applied Science - Nursing
Columbus State Community College
Columbus, OH12.2008
Skills
- Mental health care
- Clinical judgment
- Diabetes management
- Geriatric Nursing
- Wound Care
- Medication and IV administration
- Tracheostomy Care
- Team training and development
- Case Management
- Chronic Disease Management
- Critical Thinking
Timeline
RN Staff Nurse
Wesley Ridge Retirement Community
12.2022 - Current
RN Case Manager
Aetna Better Health of Ohio
07.2014 - 03.2021
RN, Critical Care
Select Specialty Hospital
06.2010 - 11.2014
Associate of Applied Science - Nursing
Columbus State Community College