Summary
Overview
Work History
Education
Skills
Timeline
Generic

Deborah Blazier

Maple Valley,WA

Summary

Service-oriented professional seeking a new opportunity where I can utilize my 35+ years of customer service experience. Comfortable working in a team setting but can also work independently. Motivated to maintain customer satisfaction and contribute to company success.

Overview

36
36
years of professional experience

Work History

Travel Customer Service Specialist

AAA Washington
Tukwila, WA
10.1989 - 07.2025

Act as an Ambassador to welcome and initiate the overall first impression of customers, qualifying their needs and directing them appropriately

Answer phones and direct calls

Schedule appointments

Educate and provide assistance with AAA memberships, sign up new members, update information on existing accounts, process payments

Assist customers with travel planning and provide relevant information

Recommend and sell product enhancements to customer's including the AAA Member Rewards Credit Card, Travel store merchandise, Foreign currency, and Passport photos

Issue International Driving Permits

Maintain travel store, merchandising and inventory

Meet monthly sales goals

Cashier duties including opening/closing the day, cash reconciliation/balancing, preparing bank deposits

Cultivate strong business relationships with customers to drive business development

Participate in community networking events

Education

Travel Certificate

Knapp College of Business
Auburn, WA
1989

Skills

Excellent customer service

Strong communication skills

Ability to address multiple demands and competing priorities

Extremely organized

Attention to detail

Ability to learn products, services, and procedures quickly and accurately

Pleasant and professional manner

Strong work ethic

Timeline

Travel Customer Service Specialist

AAA Washington
10.1989 - 07.2025

Travel Certificate

Knapp College of Business
Deborah Blazier