I have over 20 years of experience in customer service, communication and de-escalating conflicts. I worked 5 years in the insurance office for Winn-Dixie, 15 years as a bookkeeper and office manager, dealing with customer service, bookkeeping, order and sales. Worked 5 years as a chart auditor in the hospital emergency room, this definitely requires attention to detail. I worked 3 seasons as a tax preparer which works de-escalation skills. I have worked many different programs and have good time management skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Office Manager / Bookkeeper
Handy Guys / Whole 55
06.2023 - Current
Streamlined office operations by implementing efficient scheduling and resource allocation strategies
Managed vendor relationships, ensuring timely delivery of supplies and services
Developed training materials to enhance onboarding processes for new administrative staff
Coordinated company events, fostering team collaboration and improving employee engagement
Accounts Payable Clerk
JELD-WEN
07.2024 - 03.2025
Processed vendor invoices in compliance with company policies and procedures.
Assisted with data entry into accounts payable system ensuring accuracy and timeliness.
Collaborated with team members to resolve invoice discrepancies efficiently.
Supported reconciliation of vendor statements to maintain financial integrity.
Bookkeeper/ Office Manager
Three Sons Farming
08.2018 - 10.2024
In charge of all bookkeeping, communications, correspondence and licensing
Company is closing
Assisted in maintaining accurate financial records using accounting software.
Supported monthly reconciliation of bank statements to ensure accuracy.
Processed accounts payable and receivable transactions efficiently.
Organized and filed financial documents for easy retrieval and reference.
Education
No Degree - Medical Coding And Billing
Dave Thomas Vocational School
Pompano Beach, FL
09-2004
No Degree - Tax Preparation
H & R Block
Klamath Falls, OR
10-2006
Skills
Bookkeeping 10 yrs
Accounts Payable 10 yrs
Tax Experience 5 yr
Payroll 10 yrs
Accounts Receivable 10 yrs
Microsoft Office
Quickbooks 10 yrs
Bank Reconciliation 10 yrs
Office Management
Customer Service 10 yrs
Medical terminology
Certification
Tax Preparer
Took classes thru and then worked for H&R Block for 3 seasons November 2007 to April 2009
Medical Coding and Billing
Took classes thru Dave Thomas Education Center in Pompano Beach, FL then did coding, billing and insurance collections as an internship for a pediatric Gastroenterologist under the supervision of Christina Medina.
2007 - 2012 Worked as a chart auditor for Sky Lakes Medical Center in the Er thru West Physician Associates under Christy Northrup.
Professionalism in Allied Health
Thru Med Certs 2024 (refresher)
Introduction to Microsoft Excel
Thru coursera 2024 (refresher)
Intuit Academy Bookkeeping and Professional Certificate thru Coursera 2024 (refresher)
Assistant Superintendent of Student Services at Old Rochester Regional School District & MA Superintendency Union #55Assistant Superintendent of Student Services at Old Rochester Regional School District & MA Superintendency Union #55