Deborah Brown
Sanford,MI
Summary
Meticulous professional with a strong background in customer service and administrative support. Recognized for maintaining confidentiality and enhancing workflow efficiency, aiming to leverage expertise to support operational excellence.
Overview
38
38
years of professional experience
Work History
Cashier
Walmart
Midland, MI
02.2023 - Current
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintained clean and organized checkout areas to enhance shopping experience.
- Assisted in training new cashiers on register operations and customer service protocols.
- Worked flexible schedule and extra shifts to meet business needs.
Administrative Assistant
Covenant HealthCare
Saginaw, MI
02.2013 - 12.2022
- Coordinated daily office operations and ensured efficient workflow among department.
- Managed scheduling, appointments, and travel arrangements for staff in Surgical Services.
- Developed and maintained filing systems to enhance information retrieval processes.
- Assisted in preparation of reports, presentations, correspondence and hospital policies for Surgical Services.
- Maintained 2 separate budgets for the department.
- Facilitated meetings by organizing agendas, taking minutes, and distributing action items promptly.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Secretary
Internal Revenue Service
Detroit, MI/Saginaw, MI
11.1987 - 10.2012
- Coordinated schedules and appointments for department staff, ensuring timely communication and organization.
- Managed correspondence and documentation, maintaining confidentiality and compliance with agency regulations.
- Assisted in preparing reports and presentations, enhancing accuracy and clarity of information shared with stakeholders.
- Developed efficient filing systems for records management, improving retrieval times and overall workflow efficiency.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
Skills
Experienced with Microsoft Office applications
Excel proficiency
Timeline
Cashier
Walmart
02.2023 - Current
Administrative Assistant
Covenant HealthCare
02.2013 - 12.2022
Secretary
Internal Revenue Service
11.1987 - 10.2012