Commercial and Residential Cleaning Professional
Clean As Crystal
Niles, MI
01.2024 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Maintained updated knowledge through continuing education and advanced training.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Planned and completed group projects, working smoothly with others.
- Motivated and encouraged team members to communicate more openly and constructively with each other.
- Collaborated with a cross-functional team to define features and build powerful, easy-to-use products and customer-facing workflow tools.
- Maintained records of supplies and equipment used by cleaners.
- Supervised, monitored and evaluated the performance of cleaning staff.
- Ensured that all safety protocols were followed during cleaning operations.
- Planned daily tasks for each cleaner as well as long-term goals for the team as a whole.
- Coordinated with management on special projects or events requiring extra cleaning personnel or resources.
- Enforced company policies among all employees involved in cleaning operations.
- Implemented innovative methods for streamlining processes while maintaining high standards of cleanliness.