DEBORAH CADDELL
Orlando
Summary
Dynamic professional with extensive experience as a DUI Evaluator at West Central Florida Driver, excelling in psychosocial evaluations and psychological assessments. Proven ability to communicate effectively and resolve conflicts, ensuring high-quality patient care and satisfaction. Skilled in time management and decision-making, consistently achieving organizational goals in fast-paced environments.
Overview
9
9
years of professional experience
1
1
Certification
Work History
DUI Evaluator
West Central Florida Driver
Ocala
04.2016 - 05.2025
- Conduct psychosocial evaluations.
- Score and evaluate all psychological instruments.
- Conduct an interview with each patient.
Couselor/Patient Service Representative
Unlimited Path
Panama City
12.2017 - 12.2024
- Assisted in the registration of new patients by obtaining demographic information from them.
- Assisted in the discharge process by providing instructions to the patient on follow-up care activities.
- Reviewed documents for accuracy prior to submitting them for processing.
- Greeted and welcomed patients in a friendly manner.
- Organized and maintained patient charts with proper classification and filing systems.
- Answered telephone calls to schedule appointments and answer patient questions.
Administrative Assistant/Guidance Department
Bishop Moore Catholic High School
Orlando
03.2021 - 09.2024
- Facilitated communication between different departments within the organization.
- Updated contact lists regularly when changes occur in employee status or contact information.
- Handled confidential documents in an organized fashion according to established protocol.
- Greeted visitors and provided general information about the company.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Scheduled appointments between clients and customers and internal staff members.
- Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
Education
Bachelor of Social Work -
Geneva College
Beaver Falls, Pa01.2010
Skills
- Communication
- Ability to work under pressure
- Decision Making
- Time Management
- Self-motivation
- Conflict resolution
- Leadership
- Adaptability
- Psychological assessment
- Interview techniques
- Client communication
- Confidentiality practices
- Scheduling appointments
- Customer service
- Psychosocial evaluation
Certification
- Test for Adult Basic Education (TABE), FLDOE, 03/2018
- DUI Evaluator/Instructor, West Central Drivers Improvement, 09/2017
References
FURNISHED UPON REQUEST
Timeline
Administrative Assistant/Guidance Department
Bishop Moore Catholic High School
03.2021 - 09.2024
Couselor/Patient Service Representative
Unlimited Path
12.2017 - 12.2024
DUI Evaluator
West Central Florida Driver
04.2016 - 05.2025
Bachelor of Social Work -
Geneva College
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