Summary
Overview
Work History
Education
Skills
Timeline
Deborah Campbell

Deborah Campbell

El Dorado Springs,MO

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

40
40
years of professional experience

Work History

Administrative Assistant

Schlosser Signs., Inc.
08.2017 - 05.2023
  • Processing and tracking sales order packets, change orders, punch list and warranty work orders to facilitate everything from simple service calls to multi-million dollar sign fabrication and installation projects.
  • Executed complex electronic record filing system to improve document organization and management.
  • Create and maintain comprehensive project documentation, plans and reports working in Smartsheet, Keyed-In, Company-Cam, Helix, Pro-Core and other construction management applications.
  • Created and maintained databases to track and record customer data. Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data. Program specialist for Smartsheet software.
  • Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff. Scheduled office meetings and client appointments for staff teams.
  • Assisted development and implementation of new administrative procedures.
  • Drafted correspondence and other documents for president and department heads in company's voice.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Continually sought methods for improving daily operations, communications with clients, record keeping and data entry for increased efficiency.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Facilitated timely delivery of special projects to meet organizational and departmental objectives.
  • Organized logistics and materials for meetings and took detailed notes for later dissemination to key stakeholders.

Volunteer Coordinator

UMCOR/Mountain Sky Conference UMC
02.2014 - 05.2017
  • Recruited volunteers nationwide to assist with recovery and rebuild after 2013 Colorado floods.
  • Coordinated housing for volunteers utilizing local churches.
  • While with UMCOR Disaster Recovery Team, provided 2,456 volunteers, who worked
  • 47,124 hours providing flood survivors $1,083.841 in recovery and rebuild labor.
  • Participated in community outreach events to promote volunteer opportunities and enlist new volunteers.
  • Developed and maintained relationships with local organizations to identify volunteer opportunities and resources.
  • Managed and tracked volunteer hours and progress to support accurate documentation.
  • Collaborated with other departments to maximize impact of volunteer efforts.
  • Worked with leadership staff and special committees to define volunteer mission and set standards.
  • Coordinated and implemented special events for volunteer service appreciation.
  • Recruited and trained new volunteers on volunteer program goals and objectives.
  • Worked with program teams to identify and match volunteers with appropriate activities.
  • Facilitated regular meetings with volunteers to provide feedback and discuss improvement opportunities.
  • Managed volunteer calendar and verified coverage of key roles during volunteer unavailability.

Police Records Supervisor

Northglenn Police Department
05.2004 - 05.2013
  • Supervised twenty-four-hour operation with seven full time and five part-time employees.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff
  • Participated in multi-agency and statewide committees overseeing jointly used data systems and assisted in establishing protocols and procedures for same.
  • Implemented new procedures as new technology created ability to maintain and disseminate records electronically.
  • Monitored and ensured all State and Federal Statutes covering Records maintenance and release were followed.
  • Developed and implemented policies, procedures and training manuals.
  • Promoted atmosphere of exceptional customer service, efficiency and accuracy in section.
  • Developed internal requirements and standards to minimize regulatory risks and liability across programs.
  • Improved office operations by automating non-emergency crime and accident reporting, record tracking and data communications.

Community Services Officer

Northglenn Police Department
05.1983 - 05.2013
  • Coordinated and worked closely with law enforcement, social service agencies and mental health providers.
  • Processed, maintained, disseminated police records including: arrests, citations, crime and traffic collision reports, fingerprint cards and officer statistics. Entered data, completed police reports and various forms using applicable electronic operating systems and software.
  • Entered, queried and maintained date in the National Crime Information Center (NCIC) and the Colorado Crime Information System (CCIC.)
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked effectively in fast-paced environments.

Education

High School Diploma -

El Dorado Springs R-2 School District, El Dorado Springs, MO
05.1975

No Degree - History/English Lit

Missouri State University, Springfield, MO

Skills

  • Data Management
  • Complex Problem-Solving
  • Schedule Management
  • Records Management
  • Project Management
  • Calendar Management
  • Internal Communications
  • Business Correspondence
  • Travel Planning
  • Senior Leadership Support
  • Time Management
  • Microsoft Office
  • Reading Comprehension
  • Customer Relations and Communications
  • Job Bidding
  • Database Administration

Timeline

Administrative Assistant - Schlosser Signs., Inc.
08.2017 - 05.2023
Volunteer Coordinator - UMCOR/Mountain Sky Conference UMC
02.2014 - 05.2017
Police Records Supervisor - Northglenn Police Department
05.2004 - 05.2013
Community Services Officer - Northglenn Police Department
05.1983 - 05.2013
El Dorado Springs R-2 School District - High School Diploma,
Missouri State University - No Degree, History/English Lit

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Deborah Campbell