Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Deborah Campbell-Ager

Myrtle Beach,SC

Summary

Seasoned Manager with comprehensive experience in overseeing and coordinating all operations in busy kitchen environments. Strengths include strong leadership, maintaining high standards of food quality, and effectively managing staff to ensure smooth operations. Successfully improved operational efficiency in previous roles by implementing streamlined processes. Adaptable Manager offers many years of experience coordinating operations to achieve organizational goals. Communicative team leader with expertise in strategic planning and inventory management. Committed to driving improvements through innovation and leadership.

Overview

11
11
years of professional experience
1
1
Certification

Work History

FOH Supervisor

Hard Rock Cafe
Myrtle Beach, SC
02.2024 - Current
  • Tracked employee attendance and hours worked using a timekeeping software system.
  • Responded quickly to any operational issues that arose throughout the shift.
  • Communicated regularly with kitchen staff regarding orders placed by customers.
  • Assigned tasks to FOH employees based on their skill set and availability.
  • Implemented new policies or procedures as directed by upper management.
  • Established clear communication between FOH staff members by providing regular updates during shifts.
  • Managed day-to-day restaurant operations with a focus on quality and meeting customer expectations.
  • Resolved customer complaints promptly and efficiently while maintaining a positive attitude.

Kitchen Manager

Eggs Up Grill
Columbia, SC
06.2017 - 09.2022
  • Monitored sanitation practices to ensure that all employees adhere to health department regulations.
  • Inspected equipment regularly to identify necessary repairs or replacements.
  • Created weekly schedules for kitchen staff members based on anticipated business volume.
  • Collaborated with chefs to create innovative recipes that utilized fresh ingredients from local suppliers.
  • Ensured compliance with all applicable local, state and federal laws governing food service operations.
  • Performed weekly inventories of food items stored in refrigerators or freezers.
  • Oversaw daily operations of the kitchen including meal preparation, cooking methods, portion sizes and plate presentation.
  • Developed and implemented kitchen policies, procedures and quality standards.
  • Evaluated employee performance through observation of work habits, attitude toward customers and adherence to company policies.
  • Supervised food production processes ensuring high quality standards were met throughout each stage of preparation.
  • Ordered ingredients and supplies to maintain adequate inventory levels for the kitchen.
  • Promoted an atmosphere of teamwork among kitchen staff members by fostering open communication between team members.
  • Trained new kitchen staff on proper food handling techniques and safety regulations.
  • Trained new employees on kitchen procedures and policies.
  • Motivated kitchen staff by establishing goals to increase productivity and quality.
  • Received, organized and rotated paper goods and food ingredients.

Kitchen Manager

Hickory Tavern
Columbia, SC
03.2014 - 05.2017
  • Oversaw food preparation, production and presentation according to quality standards.
  • Delegated work to staff, setting priorities and goals.
  • Explained goals and expectations required of trainees.
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Planned kitchen staff schedules to maximize coverage and encourage collaboration.
  • Developed and implemented strategies to enhance team performance, improve processes and boost results.
  • Implemented surface and equipment schedules and standards to maintain clean, neat and sanitized kitchen.
  • Received, organized and rotated paper goods and food ingredients.
  • Trained employees on cooking techniques, safety standards and performance strategies.
  • Motivated kitchen staff by establishing goals to increase productivity and quality.
  • Maximized team performance by training new employees on proper food handling and restaurant protocols.
  • Trained new kitchen staff on proper food handling techniques and safety regulations.
  • Trained new employees on kitchen procedures and policies.
  • Promoted an atmosphere of teamwork among kitchen staff members by fostering open communication between team members.
  • Maintained accurate records of food costs, labor costs, waste management and other related expenses.
  • Oversaw daily operations of the kitchen including meal preparation, cooking methods, portion sizes and plate presentation.
  • Monitored sanitation practices to ensure that all employees adhere to health department regulations.

Education

Some College (No Degree) - Business Administration And Management

Morris Brown College
Atlanta, GA

Skills

  • Menu knowledge
  • Guest Relations
  • Complaint Handling
  • Point of sale systems
  • Policy Enforcement
  • Employee Scheduling
  • Upselling strategies
  • POS system operations
  • Staff Management
  • Hiring
  • Inventory Management
  • Supply Ordering
  • Quality Assurance
  • Scheduling
  • Purchasing
  • Food Safety
  • Waste Reduction
  • Safe Food Handling
  • Health Inspections
  • Food Preparation
  • High-volume dining

Certification

Food Safety Manager Certified

Timeline

FOH Supervisor

Hard Rock Cafe
02.2024 - Current

Kitchen Manager

Eggs Up Grill
06.2017 - 09.2022

Kitchen Manager

Hickory Tavern
03.2014 - 05.2017

Some College (No Degree) - Business Administration And Management

Morris Brown College

Similar Profiles

CREATE PROFILE
Deborah Campbell-Ager