Summary
Overview
Work History
Education
Certification
Affiliations
Skills
Work Preference
Timeline
Generic

Deborah Campos

Phoenix,AZ

Summary

Visionary and strategic human resources leader with over 9 years of experience in human resources functions. Proven expertise in aligning human resources management with organizational values and operational goals and objectives to drive sustainable growth and performance. Skilled in talent acquisition, performance management, and employee relations, with a strong commitment to advancing Diversity, Equity, Inclusion, and Belonging (DEIB) initiatives. Experienced in designing and implementing comprehensive total rewards strategies that attract and retain top talent while ensuring fairness and competitive advantage. Highly adept at leading organizational change, managing transitions effectively, and ensuring adaptability across all levels of staff. Committed to creating inclusive work environments that foster a sense of belonging and empower all employees. Demonstrates excellent communication skills and a strong capacity for data-driven decision making, ensuring human resources practices contribute powerfully to organizational success.

Overview

10
10
years of professional experience
2
2

Certifications

6
6
years of post-secondary education

Work History

Director of People & Culture

Credit Union West
12.2022 - 09.2024
  • Responsible for supporting the team in all aspects of human resources including talent acquisition, payroll, compensation, performance management, benefits, employee relations and retirement administration, ensuring compliance, and supporting employee well-being
  • Provide leadership, coaching, and development initiatives for team members and business partners, nurturing a supportive workplace atmosphere that encourages employee growth and achievement
  • Lead talent management initiatives to optimize departmental operations, enhance the employer brand and the employee journey
  • Implemented various HRIS modules including HR analytics to analyze trends and develop data-driven solutions to enhance workplace support and engagement
  • Implemented employee engagement programs and managed employee relations matters to minimize risk and enhance collaboration.

Human Resources Manager

Credit Union West
01.2021 - 12.2022
  • Oversaw HR team and provided them support in payroll, compensation, talent acquisition, employee relations, benefits, and retirement administration, ensuring regulatory compliance
  • Contributor to building roadmap for HR team, which included the vision, mission, strategic objectives, and key performance metrics for the next 3 years to align with the overall strategy of our organization
  • Supported the performance management process, providing guidance to leadership to ensure fairness and avoid biases during annual reviews
  • Lead Total Rewards program management that evaluated current program to help identify gaps that could hinder the organization from remaining competitive in finding quality talent which included revisions and implementation changes to policies and enhancement to benefits.

Human Resources Generalist

Credit Union West
04.2019 - 01.2021
  • Spearheaded talent acquisition efforts, sourcing, attracting, and interviewing applicants to support the organization mission and goals
  • Ensured a smooth onboarding process for new hires, extending offers and fostering an exceptional employee experience
  • Acted as a trusted advisor to employees and leaders, providing guidance on work- related matters to enhance engagement and productivity
  • Coordinated goal setting, coaching, feedback, and facilitated annual performance review process to align with company goals and policies
  • Developed COVID-19 policies and procedures in accordance with the CDC, federal and state regulations
  • Managed employee inquiries through various communication channels and reviewed reporting related to onboarding, compensation, benefits, and performance reviews
  • Maintained proper documentation for employee matters and organized employee files to ensure compliance
  • Served as a subject matter expert in leave management programs, adhering to federal, state, Ethical Decision-Making Strategic Planning Change Management DEIB Workforce Planning Performance Management Compliance & Regulation Total Rewards & Wellness Payroll Employee Engagement Culture Transformations Talent Acquisition and local regulations
  • Acted as a liaison between employees and vendors to process leave requests efficiently and in compliance with policies.

Payroll & Benefits Administrator

Credit Union West
09.2017 - 03.2019
  • Provided comprehensive administration for payroll, benefits, retirement plans and compensation functions, ensuring accuracy and compliance with Department of Labor, EEOC, COBRA, and all other federal, state, and local regulations
  • Handled IRS, ACA, CMS, ERISA reporting requirements for testing and compliance, including preparation of 1095-C’s
  • PCORI and 5500 forms for retirement plans, and Section 125 benefits
  • Administered benefit carrier policies and contracts during Open Enrollment periods, tracking changes and updates, carrier connection feeds to HRIS and conducting benefit reconciliation to ensure accuracy between payroll deductions and benefit enrollments
  • Managed employee records, FMLA cases, STD/LTD disability and life insurance claims, 401K and defined benefit plan eligibility and annual audits, ensuring data integrity and confidentiality
  • Managed professional relationships with consultants, benefit carriers, vendors, and stakeholders, resolving inquiries and issues promptly and professionally.

Human Resources Development Coordinator II

Credit Union West
02.2017 - 09.2017
  • Provided comprehensive support across various HR functions, including compliance with regulatory requirements
  • Supported payroll processing, adjustments, and tax reporting, ensuring accuracy
  • Assisted in benefits administration, including open enrollment, life events and new hires
  • Retirement plan administration including annual audit for retirement plans such as 401K, defined benefit, and nonqualified plans
  • Contributed to compensation management by facilitating annual merit matrix for performance reviews and calculating eligible earnings for incentives
  • Represented the organization in interactions with consultants, vendors, and stakeholders, resolving inquiries and
  • Managed documentation and record-keeping for retirement plans and other employee benefits, ensuring regulatory compliance
  • Contributed to process improvement efforts, evaluating operational policies and procedures for enhancements.

Human Resources Assistant

Credit Union West
10.2014 - 02.2017
  • Efficiently managed HRIS databases and systems, ensuring accurate and compliant records
  • Assisted in processing new hires, terminations, and transfers, maintaining legal documentation
  • Conducted regular compliance checks and prepared reports on HR activities for management review
  • Supported payroll and benefits functions, accurately computing, and recording data while resolving errors promptly
  • Maintained professional interactions with employees and business contacts, handling inquiries and scheduling HR-related events
  • Collaborated with branches and departments to ensure smooth HR operations and support organizational initiatives
  • Actively participated in organizational meetings, keeping management informed of HR activities and contributing to decision-making processes.

Education

Bachelor of Arts - Communication Studies

Arizona State University
08.2000 - 05.2006

Certification

  • Diversity, Equity and Inclusion in the Workplace Certificate, University of South Florida, 2022
  • Human Resources Management Certificate, Phoenix College, 2015

Affiliations

Society for Human Resources Management (SHMR), Member

Skills

Relationship building

Strategic planning

Verbal and written communication

Decision-making

People management

Operations management

Project management

Team management

Strategies and goals

Employee development

Organizational development

Goal setting

Budget control

Budget management

Change management

Hiring and retention

Rules and regulations

Legal and regulatory compliance

Talent acquisition

Human resources management

Leadership development

Performance management

Process improvement

Vendor relationship management

Cross-functional team leadership

Innovation management

Staff training/development

Process improvements

Performance evaluation and monitoring

Performance improvement

Work Preference

Work Type

Full Time

Work Location

On-SiteRemoteHybrid

Important To Me

Company CultureWork-life balanceCareer advancementFlexible work hoursHealthcare benefits

Timeline

Director of People & Culture

Credit Union West
12.2022 - 09.2024

Human Resources Manager

Credit Union West
01.2021 - 12.2022

Human Resources Generalist

Credit Union West
04.2019 - 01.2021

Payroll & Benefits Administrator

Credit Union West
09.2017 - 03.2019

Human Resources Development Coordinator II

Credit Union West
02.2017 - 09.2017

Human Resources Assistant

Credit Union West
10.2014 - 02.2017

Bachelor of Arts - Communication Studies

Arizona State University
08.2000 - 05.2006
Deborah Campos