- Learning new cooking techniques and expanding my culinary skills
- Stand-up Paddleboarding (SUP)
- Volunteer US Figure Skating
DEBORAH CARMICHAEL
Boulder City,NV
Summary
Operations professional with a strong background in managing complex projects and driving operational excellence. Known for a collaborative approach and commitment to delivering high-quality results. Dependable and adaptable, consistently meeting the changing demands of business. Proven skills in strategic planning and team leadership.
Overview
9
9
years of professional experience
Work History
Office Manager
Grace Christian Academy
08.2024 - Current
- Managed daily office operations, ensuring efficient workflow and organization across departments.
- Coordinated scheduling for executives, optimizing time management and meeting efficiency.
- Developed and implemented office policies to enhance operational effectiveness and compliance.
- Oversaw inventory management, ensuring supplies met organizational needs without excess costs.
- Coordinated marketing schedule and led creative process.
Director of Operations
The Sales Collective
01.2022 - 01.2024
- Increased projected revenue from $1M to $5M through process improvements.
- Streamlined daily cash reporting and payroll administration for operational efficiency.
- Enhanced client satisfaction through strategic initiatives and improved service delivery.
- Led cross-functional teams to implement process improvements and operational streamlining.
- Cultivated stakeholder relationships to align on business objectives and operational goals.
- Integrated technology solutions to enhance reporting capabilities and operational transparency.
QC Manager
Ree Medical Group
02.2017 - 10.2022
- Achieved highest department DBQ completion rates with under 2% errors.
- Promoted to QC Manager after successfully resolving a six-month backlog.
- Implemented quality control procedures, ensuring adherence to regulatory standards.
- Identified process improvements through cross-functional team collaboration and enhanced product quality.
- Managed audits and inspections to maintain compliance with quality management systems.
- Conducted root cause analysis to address non-conformance issues effectively.
Education
AA - Business Administration
Mt. St Antonio College
01.1988
Skills
- QuickBooks
- Salesforce
- Marketing
- Effective communication
- Client Service
- Office Management
- Strategic planning and execution
- Process improvement
- Operations management
- Team leadership
- Decision-making
Accomplishments
- Collaborated with a team of 6 in the development of the Sales Process and roadmapped the implementation.
- Achieved better sales tracking by introducing Salesforce.
- Used Microsoft Excel to develop commission tracking spreadsheets.
- Supervised a team of 8 staff members.
Interests
Timeline
Office Manager
Grace Christian Academy
08.2024 - Current
Director of Operations
The Sales Collective
01.2022 - 01.2024
QC Manager
Ree Medical Group
02.2017 - 10.2022
AA - Business Administration
Mt. St Antonio College