Summary
Overview
Work History
Education
Skills
Timeline
Generic

DEBORAH CARROLL

Bowie,Maryland

Summary

Professional Summary Skilled Financial Management Specialist and customer service professional with more than 20 years of experience serving as a loan advisor, branch ambassador, conflict resolution specialist and office manager. Provided administrative support for customers, colleagues and high-level managers. Experienced public speaker. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

20
20
years of professional experience
2
2
Languages

Work History

Financial Management Specialist-GS-09

Library of Congress
Washington , DC
2006.10 - Current

24hrs per week

Salary:77,947

Supervisor: Melissa LaDieu

Contact Supervisor: Yes (202) 707-9726


  • Resolve complaints from the general public and Library of Congress staff
  • Provide customer service to various levels of management
  • Process incoming receipt information into financial office tracking system (CCM mercury)
  • Conducts research and analysis of financial data using historical documents, regulations, and statistical sampling methods
  • Resolve basic system- identified errors, (doc totals accounting periods, empty fields)
  • Plans and manages standard financial disbursement activities, such as processing payments, scheduling disbursements, re-issuing or correcting canceled payments and arranging disbursement for foreign currency payments or wire transfers
  • Resolves data entry errors or other problems with Service Unit schedules
  • Performs administrative tasks such as filing, phone, and office support, update logs
  • Monitors daily reports of unprocessed receipts waiting on deposit instructions
  • Process incoming receipts of payment made to library within 5 business days
  • Process daily check schedules through the Paper check conversion (PCC) software
  • Process payment research request in a timely manner
  • Process new Donor information into our financial management system (MOM)
  • Adjust financial management system to be accurate and productive.
  • Handled payments and disbursements for customers.
  • Performs analysis and reconciliation of day-to-day accounts, making adjustments using well-established accounting practices, related to vendor payments

Accounting Technician-GS-06

Library of Congress
, Washington
2003.06 - 2006.10

32hrs per week

Salary: 31,903

Supervisor: Jay Miller

Contact Supervisor: Yes (202) 707-3548


  • Performed Liaison duties with the independent external auditors and senior staff
  • Collected cash from agencies through IPAC/OPAC
  • Posted account receivable, Journal Vouchers
  • Retrieved reports from nightly cycle of the accounting system
  • Maintained spreadsheets of counts and totals on checks
  • Performed ad-hoc assignments
  • Resolved basic system- identified errors, (doc totals accounting periods, empty fields)
  • Assisted accountants with monthly close transactions
  • Performed Liaison, duties with the independent external auditors
  • Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
  • Gathered, evaluated and summarized account data in detailed financial reports.

Education

Diploma - Business

Arlington High School

Various Career Track Seminars Certification in Federal Accounting 101 Certification in the professional Women Certification in Excel 2000 (Charting and Organizing) -

GSA
Washington, DC
2004.02 - 2004.06

Certification in Governmental Budgeting and Accounting Concepts - undefined

Certification in Facilitative Leadership program - undefined

Certification in CPR/AED - undefined

Women in leadership Conference - LEADERSHIP

Graduate School
Washington, DC
2022.03 - 2022.03

Skills

Complaint resolution

undefined

Timeline

Women in leadership Conference - LEADERSHIP

Graduate School
2022.03 - 2022.03

Financial Management Specialist-GS-09

Library of Congress
2006.10 - Current

Various Career Track Seminars Certification in Federal Accounting 101 Certification in the professional Women Certification in Excel 2000 (Charting and Organizing) -

GSA
2004.02 - 2004.06

Accounting Technician-GS-06

Library of Congress
2003.06 - 2006.10

Diploma - Business

Arlington High School

Certification in Governmental Budgeting and Accounting Concepts - undefined

Certification in Facilitative Leadership program - undefined

Certification in CPR/AED - undefined

DEBORAH CARROLL