Deborah Clancy

• Ensured timely pick-up and drop-off of passengers while maintaining a friendly demeanor.
• Executed efficient route planning to minimize travel time and enhance customer satisfaction.
• Performed routine vehicle inspections to identify maintenance needs and ensure safety compliance.
• Maintained accurate documentation of ride details, including times and customer feedback.
• Communicated clearly with passengers to provide updates and address concerns.
• Utilized GPS technology to optimize driving routes and improve overall efficiency.

• Facilitated stakeholder engagement efforts to ensure alignment on project objectives and deliverables.
• Developed training programs to elevate team skills and improve overall service quality.

Handled all endorsements, new business etc

• Cross-trained and provided backup support for organizational leadership.
• Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
• Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
• Responded to customer requests for products, services, and company information.
• Increased efficiency and team productivity by promoting operational best practices.
• Promptly responded to inquiries and requests from prospective customers.
• Increased efficiency and performance by monitoring team member productivity and providing feedback.

• Completed payroll for employees and maintained detailed records of procedures.
• Reviewed and filed financial documents, coded accounting entries for data processing, and posted daily receipts and payments in accordance with all corporate protocols.
• Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
• Maintained and processed invoices, deposits, and money logs.
• Completed tax forms in compliance with legal regulations.
• Posted daily receipts and payments in accordance with corporate protocols.
• Created detailed expense reports to facilitate reimbursement for business expenses incurred.
• Implemented new accounting processes to decrease spending and work flow downtime.
• Inspected account books and recorded transactions.
• Recorded deposits, reconciled monthly bank accounts and tracked expenses.
• Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
• Gathered, evaluated and summarized account data in detailed financial reports.

• Responded to customer requests for products, services, and company information.
• Investigated and resolved accounting, service and delivery concerns.
• Responded to customer requests, offering excellent support and tailored recommendations to address needs.
• Cross-trained and backed up other customer service managers.
• Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
• Investigated and resolved customer inquiries and complaints quickly.
• Sought ways to improve processes and services provided.
• Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
• Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
• Created and maintained detailed database to develop promotional sales.