Deborah Clark
Leesburg,OH
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure Team Leader position. Ready and willing to take on added responsibilities to help achieve team and company goals.
Overview
42
42
years of professional experience
1
1
Certification
Work History
Medical Record Coordinator III
CareSource
09.2018 - Current
- Enhanced operational workflows by maintaining well-organized documentation and updating records information accurately as needed.
- Coached employees through day-to-day work and complex problems.
- Participated in mentoring program, workshops, courses and meetings to enhance personal growth and professional development.
- Contributed to business growth by identifying opportunities for process improvement and recommending actionable solutions.
- Managed difficult conversations with compassion and professionalism, helping deescalate tense situations while maintaining focus on finding resolutions.
- Expanded knowledge on medical terminology and coding, enhancing accuracy in documentation.
- Developed strong relationships with providers by providing empathetic support and understanding during challenging situations.
- Assisted in training new hires, sharing best practices and protocols specific to Care Source and CMS protocol.
- Contributed to risk adjustment department ongoing success by actively seeking opportunities for personal growth and skill development.
- Collaborated with team members to identify areas for improvement in provider contact, to help alleviate abrasion between Care Source and providers as needed.
- Supported accounts payable operations within assigned functions.
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Utilized knowledge of electronic medical record systems and medical terminology to perform medical records retrieval.
- Assisted in creation of training tools and reference materials,.
- Promoted positive work environment through active participation in team meetings and contributing ideas for organizational success.
State Tested Nursing Assistant
Heartland Of Centerville
08.2010 - 09.2012
- Reduced risks of injury by implementing proper transfer techniques when moving or repositioning patients.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Improved patient care by providing compassionate and attentive assistance with daily living activities.
- Prevented pressure ulcers development among bedridden patients with consistent position changes every two hours as recommended guidelines.
- Contributed to safer environment for patients by following strict infection control practices and maintaining cleanliness.
Deli and Bakery Clerk
Kroger
03.2006 - 08.2009
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
- Ensured compliance with food safety regulations by maintaining clean and organized workspace at all times.
Forklift Operator, Quality Inspections
General Motors, GM
06.1994 - 06.2006
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Assisted with quality inspections and document editing.
- Conducted thorough quality inspections to maintain high standards of service delivery.
Expanded Functions Dental Assistant
Stephen Durham DDS
04.1987 - 05.1994
- Built strong rapport with patients through empathetic communication skills, fostering trust in dental care providers.
- Increased efficiency in dental office by assisting with chairside duties such as taking impressions and fabricating temporary crowns.
- Expanded knowledge of dental techniques and advancements by attending continuing education courses, applying new learnings to daily practice.
- Helped dentists restore teeth by applying permanent and temporary fillings and crowns.
- Exposed, developed and mounted dental x-rays.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Maintained strict adherence to infection control protocols, safeguarding health of patients and staff.
- Optimized inventory management by maintaining accurate records of supplies and equipment usage, minimizing waste, and ordering necessary materials in timely manner.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
Dental Assistant
Margaret Malone DDS
04.1985 - 04.1987
- Maintained clean and sterile work environment to prevent cross-contamination and infection.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Promoted ongoing professional development by attending industry conferences, seminars, workshops.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Increased patient retention by building rapport through excellent communication skills and friendly demeanor.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Exposed, developed and mounted dental x-rays.
Dental Assistant
Thomas Volk DDS
05.1982 - 04.1984
- Maintained clean and sterile work environment to prevent cross-contamination and infection.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Increased patient retention by building rapport through excellent communication skills and friendly demeanor.
- Contributed to office organization by maintaining accurate patient records and updating files regularly.
Education
Associate of Applied Science - Health Information Management
Sinclair Community College
Dayton, OH05.2017
No Degree - Certified Nursing Assistant
Fortis College - Centerville
Dayton, OH05.2010
No Degree - Expanded Duties Dental Assistant
Sinclair Community College
Dayton, OH08.1988
Skills
- Quality Assurance
- Multitasking and Organization
- Accounts Payable
- Discretion and Confidentiality
- Presenting Ideas and Plans
- Information Collection
- Medical Terminology
- Phone and Email Etiquette
- Work Planning and Prioritization
- Microsoft Office
Certification
- Certified Nursing Assistant,
- Certified EFDA Dental Assistant
- RHIT eligible
Timeline
Medical Record Coordinator III
CareSource
09.2018 - Current
State Tested Nursing Assistant
Heartland Of Centerville
08.2010 - 09.2012
Deli and Bakery Clerk
Kroger
03.2006 - 08.2009
Forklift Operator, Quality Inspections
General Motors, GM
06.1994 - 06.2006
Expanded Functions Dental Assistant
Stephen Durham DDS
04.1987 - 05.1994
Dental Assistant
Margaret Malone DDS
04.1985 - 04.1987
Dental Assistant
Thomas Volk DDS
05.1982 - 04.1984
Associate of Applied Science - Health Information Management
Sinclair Community College
No Degree - Certified Nursing Assistant
Fortis College - Centerville
No Degree - Expanded Duties Dental Assistant
Sinclair Community College
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