Deborah Clemente
Jacksonville,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. I am engaged seeking for a job opportunity, where I can enhance and expand my skills as a leader,acquiring more experience on the management or accounting field. I have a bachelor degree in account and a master degree in management, in addition I have over 6 years experience on the accounting field and 4 year leadership experience.
Overview
8
8
years of professional experience
Work History
AR Analyst Lead
KeHE Distributors LLC
01.2020 - Current
- Coach and train new associates within the AR chain group under the direct supervision of the Accounts Receivable Manager.
- Provide employee performance feedback and recommendations.
- Responsible for the creation and management of a resolution process.
- Monitored customer account balances on a daily basis and took appropriate action when necessary.
- Followed up with customers via phone calls, emails or letters regarding unpaid invoices or late payments.
- Performed monthly reconciliations of the general ledger entries.
- Communicated effectively with both internal staff members and external clients about financial matters related to accounts receivable processes.
- Hold monthly conference calls and communicate effectively with Sales Managers.
- Analyzed customer data to identify areas of improvement in the accounts receivable process.
- Developed and implemented strategies for reducing overdue payments from customers.
- Collaborated with credit and sales teams to ensure timely collection of payments from customers.
- Reconciled discrepancies between invoices, contracts and customer accounts.
- Identified opportunities for improving the accuracy and efficiency of the accounts receivable process.
- Worked closely with internal departments to resolve billing disputes in a timely manner.
AR Analyst
KeHE Distributors LLC
01.2019 - 01.2020
- Responsible for a portfolio of chain accounts.
- Handle discrepancies and deductions, like allowances, damage, or vendor compliance. Submit claims on vendors portal.
- Analyzed customer data to identify areas of improvement in the accounts receivable process.
- Developed and implemented strategies for reducing overdue payments from customers.
- Collaborated with credit and sales teams to ensure timely collection of payments from customers.
- Reconciled discrepancies between invoices, contracts and customer accounts.
- Worked closely with internal departments to resolve billing disputes in a timely manner.
- Prepared regular reports on outstanding debts, aging analysis, cash collections., for management review.
- Maintained records of all transactions related to accounts receivable activities.
- Followed up with customers via phone calls, emails or letters regarding unpaid invoices or late payments.
- Performed monthly reconciliations of the general ledger entries.
- Communicated effectively with both internal staff members and external clients about financial matters related to accounts receivable processes.
- Acquire account sales reports, invoices copies, BOL’s and backup documentation.
Chain Assistant Collection
KeHE Distributors LLC
01.2018 - 01.2019
- File claims in customers portal, data entry as needed, journal entries
- Manipulate excel reports, merge PDF files
- Download and save invoices and chargebacks backups invoices
- Search delivery receipt and bill of ladings, pull backup documentation and other administrative assistant skills.
- Understood and followed oral and written directions.
- Prioritized and organized tasks to efficiently accomplish goals.
Cust Service/Promotion
KeHE Distributors LLC
01.2016 - 01.2018
- Entry fax and email orders from customers and applied vendors OI, MCB and promotions deals.
- Handle emails and requests from customers and vendors.
- Support the customer service and inside sales team with show event orders and promotions.
- Manage AOM, warehouse communication and transportation inquiries.
- Understood and followed oral and written directions.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Prioritized and organized tasks to efficiently accomplish goals.
- Assisted with customer requests and answered questions to improve satisfaction.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Motivated and encouraged team members to communicate more openly and constructively with each other.
- Recognized by management for providing exceptional customer service.
Education
MASTER’S degree - Business Administration, Management
Ana G. Mendez University
05-2021
BACHELOR’S degree - Business Administration, Accounting
Ana G. Mendez University
05-2015
DOCTORATE Degree - Educational Leadership
Ana G. Mendez University
Skills
- Account Reconciliation
- Data Analysis
- Attention to Detail
- Time Management
- Problem-Solving
- Analytical Skills
- Effective Communication
- Organizational Skills
- Decision-Making
- Microsoft Office and Outlook proficient
- Data Entry and 10-Key
- Teamwork and Collaboration
- Multitasking
- Bilingual English and Spanish
- AS400, JD Edwards and Workday
- JD Edwards
Professional And Technical Skills
Leadership, interpersonal and management skills. The ability to work independently, prioritize, manage my time and well organized. I have analytic and problem-solving skills. Positive attitude, ability to communicate and create internal relationship with the sales chain team and managers. Knowledge of Blackboard platform, AS400, JD Edwards, Workday, proficient in Outlook and MS Office applications. Bilingual, Spanish, and English.
Languages
English
Professional
Spanish
Professional
Accomplishments
KeHE Distributors Woman Empowered ASCEND Leadership and Mentoring Program, 2022 - 2023
Timeline
AR Analyst Lead
KeHE Distributors LLC
01.2020 - Current
AR Analyst
KeHE Distributors LLC
01.2019 - 01.2020
Chain Assistant Collection
KeHE Distributors LLC
01.2018 - 01.2019
Cust Service/Promotion
KeHE Distributors LLC
01.2016 - 01.2018
MASTER’S degree - Business Administration, Management
Ana G. Mendez University
BACHELOR’S degree - Business Administration, Accounting
Ana G. Mendez University
DOCTORATE Degree - Educational Leadership
Ana G. Mendez University