Summary
Overview
Work History
Education
Skills
Timeline
Generic

Deborah Cole

HR Generalist
Sharpsburg,KY

Summary

Operations professional experienced in developing solutions and enhancing customer experiences. Brings dedication to continuous improvement, knowledge of workflow optimization and background with organizational enhancements. Looking to put knowledge and abilities to good use in leadership position focused on driving business success.

I feel that as someone who has worked in Production Facilities (Chef America-1993/95 and Cooper Tire 1995-96)

I bring an advanced training and knowledge of industry best practices including SOP's & Safety Regulations. Recognized for leadership, planning abilities and clear, direct communication style.

Overview

15
15
years of professional experience

Work History

Personal In-Home Caregiver

Self Employed
*Cover 3 Counties Bath, Montgomery And Clark, KY
11.2021 - Current
  • Provided mobility assistance such as walking and regular exercising.
  • Offered patients and families emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
  • Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
  • Monitored clients' overall health and well-being and noted significant changes.

Caregiver

Visiting Angles
Richmond , KY
11.2020 - 11.2021
  • Assisted with dressing guidance, grooming, meal preparation and medication reminders.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.

Commercial Cleaner

Commercial Cleaning Services
Cincinnati, OH
06.2017 - 10.2020
  • Cleaned building floors by sweeping, mopping and scrubbing floors.
  • Maintained clean, neat and professional entrances.
  • Handled equipment, chemicals and materials properly and with caution.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Wiped down conference tables and reception desks to remove smears and fingerprints on surfaces.
  • Emptied wastebaskets to transport trash and waste to disposal area.
  • Used squeegees and cleaners to clean windows and glass partitions.
  • Delivered quality customer service to address urgent needs and cleaning requests.
  • Kept building entryway glass clean and polished for professional presentation.
  • Refilled soap dispensers and air fresheners in 2 bathrooms.
  • Adhered to company policies for appearance, thoroughness and facility security.

Secretary/Bookkeeper/Secretary/Bookkeeper/HR Executive

First Presbyterian Church
Mount Sterling, KY
06.2013 - 10.2016
  • Answered multi-line phone system and greeted callers enthusiastically.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Maintained office supplies inventory by checking stock and ordering new supplies.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Completed accurate daily report documents, memos and invoices.
  • Handled daily scheduling tasks and provided administrative support for entire department.
  • Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.
  • Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
  • Recorded expenses and maintained accounting records.
  • Entered data into Quicken &Excel system and updated customer contacts with information to keep records current.
  • Created Excel & Word Documents in order to update the physical records and create digital files to maintain current, accurate and compliant documentation as everything was done on paper and manually previously.
  • Drafted agendas, recorded minutes and created documents for meetings.
  • Reviewed and balanced daily bank deposits and deposit report.
  • Recorded daily financial transactions using Quickbooks and handled payments of accounts.
  • Monitored premises, screened visitors, updated logs and issued passes to maintain security.
  • Developed and updated spreadsheets and databases to track, analyze and report on financial data.
  • Payroll
  • Taxes/ Local, State and Federal.




Accounts Receivable Clerk

Ale8 1 Bottling Company
Winchester, KY
05.2001 - 05.2003
  • Prepared and mailed invoices to customers, processed payments and documented account updates.
  • Reconciled accounts receivable ledger to verify payments and resolve variances.
  • Prepared billing statements and invoices for customer purchases and recorded transaction date, price and fees to support accuracy.
  • Responded to inbound inquiries regarding accounts and payments.
  • Submitted cash and check deposits and generated cash receipts to record money received.
  • Made outbound calls to vendors and customers to discuss and resolve account needs.
  • Used accounting software to reconcile accounts, track income and generate invoices.
  • Tracked invoices, receipts and deposit slips to generate monthly fiscal statements.
  • Investigated daily variances and corrected errors to resolve discrepancies.
  • Managed and responded to correspondence and inquiries from customers and vendors.
  • Matched purchase orders with invoices and recorded necessary information..
  • Daily Balance drivers cash and inventory when route completed

Administrative Assistant

Coca Cola Bottling Company
Clay City, KY
08.1996 - 05.2001
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Generated reports and typed letters in Word and prepared PowerPoint presentations.
  • Handled client correspondence and tracked records to foster office efficiency.
  • Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Coached new employees on administrative procedures, company policies and performance standards.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
  • Supported room reservations, agenda preparation and calendar maintenance for programs, meetings and events.
  • Arranged rapid office equipment repair and maintenance with vendors.
  • Monitored premises, screened visitors, updated logs and issued passes to maintain security.
  • Maintained staff directory and company policy handbook for human resources department.
  • Created PowerPoint presentations for business development purposes.
  • Offered office-wide software support and training, troubleshooting issues and optimizing usage.
  • use of Kronos system for Payroll, Badge ID, Inventory and Sales Information

Education

High School Diploma -

Montgomery County High School
Mount Sterling, KY
05.1989

Skills

  • Supply Inventory Control
  • Document and File Management
  • Multitasking and Time Management
  • Confidentiality and Data Protection
  • Multi-Line Telephone Systems
  • Strong Organizational Skills
  • Employee Communications
  • Accounting and Bookkeeping
  • Reception Duties

Timeline

Personal In-Home Caregiver

Self Employed
11.2021 - Current

Caregiver

Visiting Angles
11.2020 - 11.2021

Commercial Cleaner

Commercial Cleaning Services
06.2017 - 10.2020

Secretary/Bookkeeper/Secretary/Bookkeeper/HR Executive

First Presbyterian Church
06.2013 - 10.2016

Accounts Receivable Clerk

Ale8 1 Bottling Company
05.2001 - 05.2003

Administrative Assistant

Coca Cola Bottling Company
08.1996 - 05.2001

High School Diploma -

Montgomery County High School

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Deborah ColeHR Generalist