Deborah L. Cook
Itasca,TX
Summary
Focused Project Manager adept at planning, directing and maintaining continuous operations in various departments. Experienced in directing manufacturing employees and keeping efficient production in accordance with quality standards. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance.
Overview
25
25
years of professional experience
Work History
Project Manager III
Amazon
04.2017 - Current
- Identified plans and resources required to meet project goals and objectives.
- Managed projects from procurement to commission.
- Developed and initiated projects, managed costs, and monitored performance.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Orchestrated projects within strict timeframes and budget constraints by solving complex problems and working closely with senior leaders.
- Modified and directed project plans to meet organizational needs.
- Oversaw high profile projects for by planning, designing, and scheduling phases.
- Updated operational methods, oversaw accounting procedures, tracked information and compiled data to improve efficiency.
- Eliminated discrepancies in progress by reviewing performance, spend and timeline.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Obtained needed resources by strategically negotiating with stakeholders and outside suppliers.
Terminal Account Manager
Blackhawk Transport
01.2011 - 01.2019
- 98% success rate with on time deliveries
- Within 3 months took account to number 1 in the region for safety
- 1st million miles accident free within 6 months
- Hiring and development of entire operation
- Created and implemented driver training module with 99% safety success rate and 89% retention rate.
Owner
01.2009 - 01.2014
- It's A Cowgirl Thing
- Built and created the business plan to drive company to grossing $280,000 within 18 months
- Within 3 years opened 2 store fronts and managed 3 online websites grossing over $450,000
- Developed online websites for retail sales
- Handled administration of all company benefits, including health care and bonuses
- Maintained payroll for all employees
Express Operation Manager
ABX Air
01.2003 - 01.2009
- Manage the company’s internal organization which included Production Control, Material Handling, Receiving and Shipping, Internal/External Transportation and Traffic Operations
- Responsible for conducting personnel evaluation, implementing training programs, and establishing wage incentives
- Handled administration of all company benefits, including health care and bonuses
- Maintained payroll for all employees
- Conducts research on transportation methods, rates, and routes
- Within 30 days developed and implemented new sort process which resulted in an increase in productivity by 300% and decreased sort window by 60%
- Labor cost savings 1.2MM 1st year.
Production Manager
Williamhouse of Texas
- 01.2003
- Manage and evaluate machine resources to ensure productivity and minimal downtime
- Oversee a workforce of 400+ employees in the manufacturing department
- Strive to reduce expenses and increase productivity across all product lines
- Ensure all employees follow industry standard health and safety guidelines
- Set ambitious production goals and communicate them to key personnel
- Provide motivation, support and guidance to all employees
- Communicate any problems or obstacles to senior management
- Establish workflow policies that enhance speed and efficiency without compromising product safety, quality or integrity
- Create schedules for employees to ensure optimum staffing levels
Education
BS - Business Administration
Bachelor of Arts - Business Administration
Texas A&M University Commerce
12.2006
Skills
- Knowledgeable in SQL, Microsoft Office, Adobe, Google Docs, Lean Six Sigma
- Knowledgeable in AS400, JDA, TMW, LMS; Citrix; Red Prairie; Penske; Ryder; Logistics Business Objectives,
- Project Planning, Strategic Planning, lean Process Improvement, and Company Research
- Excel in operations management, especially warehouse traffic management and distribution
- Skilled in reorganizing operations to save money and increase productivity
- Staff Training, Team Bonding, Budget Administration, Budget Preparation and Improvement, Budget Forecasting, Conflict Management, Performance Evaluations, Performance Improvement, Expense Reports, Cost Containment
Accomplishments
- 22MM savings in cost for ICQA labor in Q4 of 2022 with implementation of 5% CAP for total ICQA per site. Finished 2022 at 102% to projected OP for the year.
- Network implementation of MSB macro to drive defect reduction leading to 9.5K decrease in IRDR DPMO and a decrease in Direct hours by 50%, a total savings of .5 MM.
- Development of Leadership Quality Metric Training. Provided training to all leadership throughout the network for Quality. Decreased support spend by 29% a total savings of 3.1MM in 2022
- Amnesty, Ambassador, IRDR Counter Recognition, program for Employees driven throughout the Network. Led to retention increase by 13% within 3 months.
- Developed Pilot Program for Critical Role Trainers driving lower cost and less quality defects. Savings of 1.2MM within 1st year
- Created and implemented 4-week standard training expectations for all New Hire Associates. Driving 16% increase in retention and 22% improvement in productivity.
- Implementation of standard SIOC training within the organization leading to an 18% improvement of Wrong Box six DPMO and 7% productivity.
Timeline
Project Manager III
Amazon
04.2017 - Current
Terminal Account Manager
Blackhawk Transport
01.2011 - 01.2019
Owner
01.2009 - 01.2014
Express Operation Manager
ABX Air
01.2003 - 01.2009
Production Manager
Williamhouse of Texas
- 01.2003
BS - Business Administration
Bachelor of Arts - Business Administration
Texas A&M University Commerce
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