Summary
Overview
Work History
Education
Skills
Certification
Timeline
Work Availability
Generic
DEBORAH CORREIA

DEBORAH CORREIA

Quinton,VA

Summary

Dynamic retired Court Officer from the State of Massachusetts with a proven track record in courtroom management and effective communication. Leveraged integrity and attention to detail to streamline jury selection processes, enhancing trial fairness. Skilled in de-escalation techniques, fostering a respectful environment during high-profile cases while ensuring courtroom safety and order.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

35
35
years of professional experience
1
1
Certification

Work History

Retired Court Officer

State Of Massachusetts
07.2001 - 09.2019
  • Facilitated a positive work environment for court staff, fostering teamwork and collaboration to ensure seamless court operations.
  • Ensured smooth court proceedings by managing case schedules and maintaining effective communication with all parties involved.
  • Streamlined the jury selection process for increased efficiency and fairness in trial outcomes.
  • Contributed to an efficient trial process by managing exhibits presented in courtrooms during hearings or trials.
  • Reduced instances of courtroom disruptions by implementing and enforcing strict decorum policies.
  • Oversaw prisoner transportation between holding facilities and courts while maintaining strict security protocols throughout each transfer process.
  • Supported vulnerable witnesses throughout their court experience, providing emotional support while ensuring their testimony was accurately recorded.
  • Maintained a respectful atmosphere during high-profile cases, upholding the dignity of the court and its proceedings.
  • Screened persons entering courthouse using magnetometers, x-ray machines and other devices.
  • Called court to order and announced judge entrances.

Reserve Police Officer

St Anne's Hospital Steward
09.2009 - 01.2011
    • Enhanced public safety by conducting regular patrols and responding to emergency calls.
    • Served as an approachable resource for members of the public seeking assistance or information about police services or programs offered within the community.
    • Assisted with crowd control during special events, ensuring orderly conduct among attendees.
    • Worked closely with social service agencies to address underlying issues leading to criminal behavior within the community holistically.
    • Fostered respectful communication with diverse populations, promoting understanding between law enforcement personnel and the communities they serve.
    • Provided assistance to other law enforcement agencies as needed during critical incidents or high-profile investigations, demonstrating teamwork and cooperation within a multi-agency framework.
    • Collaborated with fellow officers to maintain a safe and secure environment for citizens and visitors alike.
    • Assessed situations quickly and accurately under high-stress conditions, making decisions that protected lives and property while minimizing risk exposure for all involved parties.
    • Performed arrests when necessary, using proper procedures to uphold individual rights and maintain officer safety.
    • Participated in continuous firearms proficiency, defensive driving and arrest technique training.

911 Dispatcher

Winchendon
12.1997 - 12.2000
  • Relayed latest information to first responders via electronic means, telephone calls, and radio responses.
  • Completed appropriate forms and radio announcements for police department needs such as BOLO requests.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire, and EMS while tracking data in real-time environments.
  • Routed calls to police, fire, and ambulance service to meet individual call needs.
  • Enhanced emergency response times by effectively prioritizing incoming calls and dispatching appropriate resources.
  • Maintained up-to-date knowledge of local geography and jurisdiction boundaries to ensure accurate dispatching of emergency services personnel.
  • Supported emotional well-being of callers, providing reassurance and instructions until help arrived.
  • Contributed to public safety initiatives by accurately relaying critical information regarding potential threats or hazards during emergencies.
  • Enhanced community safety by efficiently dispatching emergency services to incidents based on priority and location.
  • Monitored Police and Fire radios to provide assistance to responding personnel.
  • Fostered supportive environment for new dispatchers, guiding them through complex calls with patience and expertise.
  • Participated in ongoing professional development opportunities to stay current on industry best practices and emerging technologies within the field of emergency communications.
  • Facilitated seamless communication between law enforcement, fire, and medical services during critical incidents.

M.R. Counselor

Comprehensive Mental Health Services INC.
05.1990 - 03.2000
  • Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
  • Worked closely with families to support clients in their recovery process and strengthen relationships among family members.
  • Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
  • Improved client satisfaction through consistent communication, empathy, and understanding of their unique challenges.
  • Developed individualized counseling plans for clients to incorporate short-term and long-term goals.
  • Communicated regularly with other professionals involved in the client''s care for coordinated service delivery efforts.
  • Implemented behavioral modification strategies to help clients develop healthier coping mechanisms.
  • Used cognitive behavior therapy to assist clients in recognizing and redirecting poor habits.
  • Provided crisis intervention services to individuals experiencing acute distress or dangerous situations.
  • Advocated for clients' needs, connecting them with community resources to support their well-being.
  • Provided crisis intervention services, offering immediate support and stabilization.
  • Supported clients in development of healthy coping strategies, leading to improved life management skills.

Bank Teller

Bank Of Boston
03.1987 - 04.1999
  • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
  • Processed customer transactions promptly, minimizing wait times.
  • Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
  • Identified fraudulent activities by diligently monitoring transactions and reporting suspicious activity to management.
  • Educated customers on banking products, enabling them to make informed decisions about their finances.
  • Provided customer records, account statements and copies of checks.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Sold and cross-sold bank products to new and existing customers.
  • Logged cashier's checks and other transactions to maintain accurate account records.

Front End Clerk

Almacs Grocery Store
06.1984 - 06.1989
  • Managed customer concerns and responded to questions concerning .
  • Balanced registers at the end of shifts, ensuring accurate accounting of daily sales figures for management review.
  • Completed forms for store membership cards, credit card applications and special programs.
  • Kept front end areas clean and organized for professional appeal to customers.
  • Handled cash transactions accurately and securely, minimizing discrepancies in financial reporting.
  • Trained new employees on company procedures, enhancing overall team performance through knowledge sharing.
  • Streamlined front end operations for improved efficiency and service quality.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Managed efficient cash register operations.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Education

High School Diploma -

Bmc Durfee
Fall River, MA
05-1983

Skills

  • Self-defense techniques
  • Patience and tolerance
  • Integrity and honesty
  • Physical fitness
  • First aid training
  • Security protocols
  • De-escalation techniques
  • Court procedures
  • Courtroom management
  • Inmate supervision
  • Multitasking
  • Excellent communication
  • Attention to detail
  • Criminal justice
  • Effective communication
  • Professionalism
  • Interpersonal skills
  • Emergency response
  • Multitasking Abilities

Certification

Academy trained Court Officer

Field Training Officer

Reserve Police Officer

Jury Officer

First Aid/CPR

911 Enhanced Telecommunicator

Certified Nurse's Aide

Certified Foster Parent

Timeline

Reserve Police Officer

St Anne's Hospital Steward
09.2009 - 01.2011

Retired Court Officer

State Of Massachusetts
07.2001 - 09.2019

911 Dispatcher

Winchendon
12.1997 - 12.2000

M.R. Counselor

Comprehensive Mental Health Services INC.
05.1990 - 03.2000

Bank Teller

Bank Of Boston
03.1987 - 04.1999

Front End Clerk

Almacs Grocery Store
06.1984 - 06.1989

High School Diploma -

Bmc Durfee

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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