Deborah Courounis
Hudson,NH
Summary
Dynamic sales associate with a strong focus on customer service, team collaboration, and efficiency. Proven ability to enhance customer experiences and drive team performance in retail environments.
Overview
41
41
years of professional experience
Work History
Sales Associate
Kohls Department Store
Nashua, NH
11.2025 - 01.2026
- Assisted customers with product selections and inquiries, enhancing overall shopping experience.
- Maintained organized merchandise displays, ensuring product availability and visual appeal.
- Processed transactions accurately using point-of-sale systems, improving checkout efficiency.
- Collaborated with team members to meet sales goals and improve store performance.
Cashier Supervisor
Food Lion
Virginia Beach, VA
01.2024 - 06.2025
- Supervised daily cash handling procedures, ensuring accuracy and efficiency in transactions.
- Trained new cashiers on customer service standards and register operations.
- Managed inventory levels, coordinating with management for restocking needs.
- Resolved customer inquiries and complaints, enhancing overall satisfaction rates.
Customer Service Sales Representative
Rymes Propane & Oil
Hudson, NH
01.2015 - 09.2018
- Delivered exceptional customer service by addressing inquiries and resolving issues efficiently.
- Facilitated sales through effective communication of product features and benefits to customers.
- Managed order processing and ensured accurate billing for propane and oil deliveries.
- Trained new staff on customer service protocols and product knowledge to enhance team performance.
Human Resources Manager
Honeywell
Nashua, NH
02.1985 - 04.2010
- Led recruitment strategies to attract top talent and enhance organizational capabilities.
- Developed and implemented employee engagement programs, fostering a positive workplace culture.
- Streamlined onboarding processes, improving new hire integration and retention rates.
- Collaborated with leadership to align HR initiatives with business objectives, driving strategic growth.
- Managed performance appraisal systems, ensuring alignment with organizational goals and employee development.
- Oversaw compliance with labor laws and regulations, minimizing legal risks for the organization.
- Mentored HR staff, enhancing team skills and promoting professional growth within the department.
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
Education
Bachelor of Science - Business Management
Granite State University
Nashua, NH05-2015
Skills
- Teamwork and collaboration
- Problem-solving skills
- Multi-tasking strength
- Excellent people skills
Timeline
Sales Associate
Kohls Department Store
11.2025 - 01.2026
Cashier Supervisor
Food Lion
01.2024 - 06.2025
Customer Service Sales Representative
Rymes Propane & Oil
01.2015 - 09.2018
Human Resources Manager
Honeywell
02.1985 - 04.2010
Bachelor of Science - Business Management
Granite State University