Deborah Crouch

• Serve as leasing agent for multiple properties
• Answer inquiries and provide information to sales representatives, distributed appropriate paperwork, and fulfilled quote requests to deliver excellent customer support.
• Developed a reputation for integrity and ethical conduct within the brokerage community, leading to increased trust from clients and colleagues alike.

• Evaluated program effectiveness by gathering feedback from participants and implementing improvements as needed.
• Improved communication between host families and au pairs by conducting regular check-ins and providing support.
• Facilitated conflict resolution between host families and aupairs when necessary, ensuring a positive experience for all parties involved.
• Maintained detailed records on aupair progress throughout stay, using this data to inform future program decisions.

Taught online English to business people in Taiwan

• Supported students in developing social skills through structured activities and positive reinforcement techniques.
• Advised and counseled students to help them develop skills and knowledge required to succeed.

• Assisted clients in all aspects of selling home, downsizing, and moving to a new condo
• Communicated with clients to understand property needs and preferences.
• Developed long-lasting relationships with clients by providing exceptional customer service throughout the entire transaction process.

• Sold new construction condos in Chicago's South Loop
• Developed strong relationships with clients, earning their trust and loyalty through consistent communication and portfolio updates.
• Provided exceptional customer service, addressing any concerns or questions from clients promptly and professionally.

• Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
• Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
• Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
• Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.

• Successfully established business through referrals and networking; maintained active portfolio of up to 20 listings and multiple exclusive buyers as a strong competitor against larger firms
• Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.

• Achieved awards for outstanding sales on an annual basis despite working part-time; received national award for placing among the top 5% of agents nationwide