Deborah Crowley
Denver,CO
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Friendly and reliable offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
25
25
years of professional experience
Work History
Cashier
Dollar Tree Stores
Denver, CO
03.2023 - 08.2023
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Answered customer questions and provided store information.
- Collected payments and provided accurate change.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Customer Service Associate
MHCD Mental Health center
Denver, CO
05.2017 - 08.2018
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
- Addressed inquiries, resolved customer issues and managed customer relations.
- Consulted with customers regarding needs and addressed concerns.
Assistant Manager
IHOP Restaurants LLCdurha
Denver, CO
06.1998 - 09.2006
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Delegated daily tasks to team members to optimize group productivity.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
Education
GED -
Denver East High
Denver, CO12.1983
Skills
- Loss Prevention
- Conflict Resolution
- Guest Inquiries
- Product and Service Sales
- Standard Operating Procedures
- Cross-Functional Collaboration
- Customer assistance
- Product knowledge
- Currency counting
- Cash register systems
- Sales expertise
- Coaching and mentoring
- Basic math skills
- Order taking
- Cleaning and sanitizing
- Money handling
- Retail merchandising
- Written and verbal communication
Affiliations
- Member, Alumni Association.....SISTAH'S
- Life coach for persons of need
- Provide Resource information lists regarding shelter, food, bill coverage to the homeless & needy.
- LOVING UNDERSTANDING COMPASSIONATE POLITE
Timeline
Cashier
Dollar Tree Stores
03.2023 - 08.2023
Customer Service Associate
MHCD Mental Health center
05.2017 - 08.2018
Assistant Manager
IHOP Restaurants LLCdurha
06.1998 - 09.2006
GED -
Denver East High