Summary
Overview
Work History
Education
Skills
Timeline
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Deborah Crowley

Ringgold,GA

Summary

Dynamic professional with extensive experience in customer service and inventory management, notably as a Restaurant General Manager at Burger King. Proven track record of enhancing operational efficiency and fostering positive team environments. Skilled in time management and adept at resolving customer complaints, ensuring exceptional service and satisfaction.

Hardworking employee enthusiastic about learning csr field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Overview

10
10
years of professional experience

Work History

Delivery Driver

DoorDash
04.2025 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
  • Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
  • Verified accuracy of all deliveries against order forms.

Restaurant General Manager

Burgerking
10.2018 - 04.2025
  • Identified problems, conducted troubleshooting and sought repair or maintenance support to keep restaurant equipment operational.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Orchestrated positive customer experiences by overseeing every area of [Type] operations.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.

Assistant Manager

Captain Ds Seafood Restaurants
03.2015 - 10.2018
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
  • Generated repeat business through exceptional customer service.

Education

High School Diploma -

Lakeview FT Ogelthorpe High School
Ft. Ogelthorpe Ga
05-1988

Skills

  • Customer service
  • Inventory management
  • Time management

Timeline

Delivery Driver

DoorDash
04.2025 - Current

Restaurant General Manager

Burgerking
10.2018 - 04.2025

Assistant Manager

Captain Ds Seafood Restaurants
03.2015 - 10.2018

High School Diploma -

Lakeview FT Ogelthorpe High School

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Deborah Crowley