Summary
Overview
Work History
Education
Skills
Timeline
Generic

Deborah Crump

QUINLAN,TX

Summary

Dynamic multi-family manager with a proven track record in property marketing and budget management. Expertise in maximizing occupancy rates and enhancing resident satisfaction through effective conflict resolution and team leadership.

Overview

10
10
years of professional experience

Work History

Multi-Family Manager

Westdale Real Estate Investment & Management
Longview, TX
08.2008 - 08.2018
  • Oversaw leasing process, including screening prospects and lease administration, enhancing occupancy rates.
  • Implemented effective property marketing strategies, increasing visibility and attracting new residents.
  • Developed and maintained positive relationships with residents, addressing concerns promptly to foster community engagement.
  • Trained and supervised staff on operational procedures, promoting a culture of teamwork and accountability.
  • Coordinated property maintenance schedules with vendors to ensure timely repairs and upkeep of facilities.
  • Analyzed budgetary reports to optimize expenses while maintaining quality service delivery across the property portfolio.
  • Coordinated with maintenance staff to quickly resolve repair requests, minimizing resident inconvenience.
  • Managed property financial records by collecting rent from 350 residents and reconciling monthly accounts payable and receivable.
  • Maximized occupancy rates through proactive marketing and timely processing of rental applications.
  • Handled conflict resolution between residents, successfully mediating disputes and maintaining a positive living environment for all parties involved.
  • Collaborated with owners to develop long-term improvement plans for the property, increasing its value over time.
  • Ensured compliance with pertinent housing regulations by staying current on industry updates and adjusting policies accordingly.

Education

High School Diploma -

H. Grady Spruce
Dallas, TX
1979

Skills

  • Strong communication skills
  • Property inspections
  • Service contract management
  • Property marketing
  • Emergency response planning
  • Leasing
  • Preventive Maintenance
  • Resident support
  • Budget management
  • Critical thinking
  • Data entry
  • Verbal and written communication

Timeline

Multi-Family Manager

Westdale Real Estate Investment & Management
08.2008 - 08.2018

High School Diploma -

H. Grady Spruce