Dynamic multi-family manager with a proven track record in property marketing and budget management. Expertise in maximizing occupancy rates and enhancing resident satisfaction through effective conflict resolution and team leadership.
Overview
10
10
years of professional experience
Work History
Multi-Family Manager
Westdale Real Estate Investment & Management
Longview, TX
08.2008 - 08.2018
Oversaw leasing process, including screening prospects and lease administration, enhancing occupancy rates.
Implemented effective property marketing strategies, increasing visibility and attracting new residents.
Developed and maintained positive relationships with residents, addressing concerns promptly to foster community engagement.
Trained and supervised staff on operational procedures, promoting a culture of teamwork and accountability.
Coordinated property maintenance schedules with vendors to ensure timely repairs and upkeep of facilities.
Analyzed budgetary reports to optimize expenses while maintaining quality service delivery across the property portfolio.
Coordinated with maintenance staff to quickly resolve repair requests, minimizing resident inconvenience.
Managed property financial records by collecting rent from 350 residents and reconciling monthly accounts payable and receivable.
Maximized occupancy rates through proactive marketing and timely processing of rental applications.
Handled conflict resolution between residents, successfully mediating disputes and maintaining a positive living environment for all parties involved.
Collaborated with owners to develop long-term improvement plans for the property, increasing its value over time.
Ensured compliance with pertinent housing regulations by staying current on industry updates and adjusting policies accordingly.
<ul><li>Supervises, coaches, and evaluates teaching staff and Family Support Workers</li><li>Serves as site leader and keeps effective operation of Children’s Services programs</li><li>Collaborates with the Operations Coordinator to ensure that facility issues are reported and resolved promptly</li><li>Ensures that the site supports all safety standards, such as emergency drills, at the proper intervals</li><li>Always supports compliance with DCFS licensing standards</li><li>Provides guidance on problem solving, classroom management and curriculum implementation to teachers daily</li><li>Schedules and facilitates monthly site and team meetings, as appropriate</li><li>In addition to the responsibilities listed above, as a Program Site Manager of Marillac St</li><li>Vincent DePaul Social Center employees are responsible for the following:</li><li>Demonstrated success navigating complex organizational structures; using influence and soft skills to move ideas to implementation; comfort with ambiguity, adapting to change; and managing under different circumstances</li><li>Sophisticated communication style that shows ability and commands respect, while also recognizing and using knowledge of others</li><li>Outstanding listening skills with the ability to uncover the factual issues affecting sites</li><li>Experience working successfully in a multi-site organization with proven success integrating into new work environments</li><li>Participates in civic engagement activities that advance the mission of Marillac Social Center</li><li>Advances parent leadership development</li><li>Performs other duties as assigned</li><li>Must be able to lift to fifty pounds (average child’s weight)</li></ul> at Marillac Social Center<ul><li>Supervises, coaches, and evaluates teaching staff and Family Support Workers</li><li>Serves as site leader and keeps effective operation of Children’s Services programs</li><li>Collaborates with the Operations Coordinator to ensure that facility issues are reported and resolved promptly</li><li>Ensures that the site supports all safety standards, such as emergency drills, at the proper intervals</li><li>Always supports compliance with DCFS licensing standards</li><li>Provides guidance on problem solving, classroom management and curriculum implementation to teachers daily</li><li>Schedules and facilitates monthly site and team meetings, as appropriate</li><li>In addition to the responsibilities listed above, as a Program Site Manager of Marillac St</li><li>Vincent DePaul Social Center employees are responsible for the following:</li><li>Demonstrated success navigating complex organizational structures; using influence and soft skills to move ideas to implementation; comfort with ambiguity, adapting to change; and managing under different circumstances</li><li>Sophisticated communication style that shows ability and commands respect, while also recognizing and using knowledge of others</li><li>Outstanding listening skills with the ability to uncover the factual issues affecting sites</li><li>Experience working successfully in a multi-site organization with proven success integrating into new work environments</li><li>Participates in civic engagement activities that advance the mission of Marillac Social Center</li><li>Advances parent leadership development</li><li>Performs other duties as assigned</li><li>Must be able to lift to fifty pounds (average child’s weight)</li></ul> at Marillac Social Center