Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service. Offering keen attention to detail and strong decision making skills. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
39
39
years of professional experience
Work History
Administrative Assistant
Independent Contractor
Montgomery , AL
01.2020 - Current
Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests received by phone calls or by emails.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
Administrative Assistant/Director
United Family Services
Montgomery , AL
11.1994 - 01.2020
Coached and monitored new employees and our child care centers on administrative procedures, company policies and performance standards to meet FDA, FGC and DHR guidelines, standards and procedures.
Scheduled office meetings for staff teams, documented discussions, minutes and notes.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Clerk Stenographer III
State Of Alabama Department Of Education
Montgomery , AL
03.1984 - 11.1994
Reviewed transcriptions, generated reports, typed letters in Word for accuracy in grammar, punctuation and spelling.
Performed routine clerical tasks that assisted of answering multi-lined phone system, routing calls, delivering messages to staff and greeting visitors; scanned, filed and copied documents.
Arranged conference rooms and facilities to prepare for meetings.
Prepared transportation arrangements, itineraries and prepared travel expense reports for department specialists for Superintendent’s approval.
Education
Administrative, Directors & Program Di - Early Childhood Education
Auburn University-Montgomery
Montgomery, AL
03.1997
Bachelor Of Business Science - Business Administration
Troy State University At Montgomery
Montgomery AL
02.1994
Business - Business
Jefferson Davis High School
Montgomery, AL
05.1982
Skills
Flexible and Adaptable
Self-Motivated
Decision-Making
Interpersonal Communication
Team Building
Office Equipment Operation
Speaking
Timeline
Administrative Assistant
Independent Contractor
01.2020 - Current
Administrative Assistant/Director
United Family Services
11.1994 - 01.2020
Clerk Stenographer III
State Of Alabama Department Of Education
03.1984 - 11.1994
Administrative, Directors & Program Di - Early Childhood Education
Auburn University-Montgomery
Bachelor Of Business Science - Business Administration