DEBORAH CUNNINGHAM

Dynamic professional with extensive experience at Delta Airlines, specializing in client relations and problem-solving. Proven ability to enhance customer experiences and drive retention through effective communication and CRM software. Recognized for streamlining operations and fostering team collaboration, ensuring exceptional service delivery in high-pressure environments.

• Managed digital patient records, ensuring data accuracy and confidentiality.
• Conducted research to address customer and vendor inquiries, providing comprehensive responses.
• Coordinated with healthcare professionals to maintain appointment schedules, improving patient experience.
• Fulfilled customer needs, efficiently handling 300+ flight reservations per week.
• Demonstrated problem-solving skills by processing refunds and rebooking flights without support.
• Fostered positive relationships through open communication.
• Partnered with vendors to ensure pricing accuracy.
• Negotiated supply and service contracts.
• Maintained seamless office operations through meticulous calendar management.
• Successfully maintained security for over 1,000 customer accounts.
• Streamlined the scheduling process for large patient volumes weekly.
• Enhanced customer relations by delivering exceptional service to over 100 patients.
• Streamlined inventory control and financial record-keeping at a child-centric venue.
• Cultivated workforce skills through dedicated training of four employees.
• Drove revenue growth by managing high-profile events bringing in $8000+ monthly.

References available upon request.