Deborah Cutter
Glenwood Springs,CO
Summary
Detail-oriented individual with a proven track record in customer service and organizational efficiency. Skilled in problem-solving and adept at managing diverse responsibilities, making significant contributions to enhancing customer satisfaction and operational effectiveness.
Overview
31
31
years of professional experience
Work History
Valet
Valley View Hospital
Glenwood Springs
10.2024 - Current
- Park vehicles safely in designated areas for patient and visitor access.
- Manage vehicle retrieval efficiently during hospital hours.
- Monitor parking lot capacity to optimize space usage throughout shifts.
- Provide excellent customer service while addressing patient/visitor inquiries and concerns.
Retail Sales Associate
Sunlight Mountain Resort
Glenwood Springs, CO
12.2020 - Current
- Assist customers with product selection and provided knowledgeable recommendations.
- Maintain product displays to ensure an appealing shopping environment.
- Process sales transactions accurately and efficiently at the point of sale.
- Restock merchandise and organized inventory on the sales floor regularly.
- Reconcile daily transactions for accuracy prior to end of day deposits.
- Assist in season and year-end inventory counts.
Front Desk Receptionist
Midland Fitness/180 Degree Wellness
Glenwood Springs, Colorado
05.2022 - 12.2022
- Welcomed clients and guests with a friendly and professional demeanor.
- Managed appointment scheduling for fitness classes and wellness consultations.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Handled cash transactions accurately, balancing the register at the end of each shift.
- Prepared daily shift close reports and balanced cash register to accurately reflect transactions.
Customer Service Representative
Martin Insurance Agency
Carbondale, Colorado
11.2021 - 05.2022
- Managed front desk operations and greeted incoming visitors warmly.
- Scheduled appointments between clients and customers and internal staff members.
- Responded to inquiries promptly, providing excellent customer service to clients and staff.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
Enrollment and Financial Aid Representative
Colorado Mountain College
Glenwood Springs, Colorado
10.1994 - 05.2020
- Counseled students who were using VA benefits.
- Certified enrollment status to the Dept of Veterans Affairs.
- Reviewed student files for accuracy and completeness of submitted information.
- Maintained up-to-date knowledge of federal and state financial aid policies.
- Monitored compliance with Federal regulations governing Title IV funds awarded by the institution.
- Collaborated with internal departments such as Student Accounts and Admissions to ensure accuracy in awarding funds and meeting deadlines.
- Maintained accurate records in admissions database systems.
- Prepared reports on application progress and other relevant metrics.
- Planned and conducted orientation programs and group conferences to promote adjustment of individuals to new life experiences.
Education
M.Ed - Adult Education and Training
Colorado State University
Fort Collins, COBachelor of Science - Communication Disorders
Colorado State University
Fort Collins, COSkills
Task precision
Client relations
Teamwork
Rapid adaptability
Flexible workflows
Data management
Languages
Conversational Spanish
Limited
Timeline
Valet
Valley View Hospital
10.2024 - Current
Front Desk Receptionist
Midland Fitness/180 Degree Wellness
05.2022 - 12.2022
Customer Service Representative
Martin Insurance Agency
11.2021 - 05.2022
Retail Sales Associate
Sunlight Mountain Resort
12.2020 - Current
Enrollment and Financial Aid Representative
Colorado Mountain College
10.1994 - 05.2020
M.Ed - Adult Education and Training
Colorado State University
Bachelor of Science - Communication Disorders
Colorado State University