Job Search Status
Open to workDesired start date: Open to discussion
Open To Work
Deborah Washington
New York
Work Preference
Summary
Academic lecturer/management with over ten years of experience in public administration, research methodology, and curriculum development. Demonstrates expertise in public policy analysis and effective communication, drawing on roles as Property Manager and MPA Service Advisor. Dedicated to designing educational experiences that prepare students for meaningful societal impact.
Professional with strong leadership skills and proven track record in management. Expertise in strategic planning, financial analysis, and risk management. Effective team collaborator with focus on achieving results and adapting to changing needs. Known for reliability, integrity, and exceptional problem-solving abilities.
Overview
15
15
years of professional experience
Work History
Adjunct Professor
The City University of New York, at John Jay College of Criminal Justice
New York, NY
01.2026 - Current
- Developed strategic initiatives to enhance student engagement and retention across multiple programs.
- Developed and delivered engaging course materials to enhance student learning experiences.
- Evaluated student performance through assignments, exams, and feedback mechanisms.
- Collaborated with faculty to align curriculum with departmental goals and standards.
- Provided academic advising and support to students to promote their success.
- Manage two classrooms weekly of 48 students teaching Public Administration and Corporate White Collar Crime.
PROPERTY MANAGER – TERRITORIAL
Virgin Islands Port Authority – St. Thomas
United States Virgin Islands
01.2018 - 05.2025
- Reports: 10 Property Managers & Operations Crew | Budget: $3M+ Total Annually for Payroll, Capital Improvements, & Maintenance
- Steered legal affairs, including contract negotiations, policy compliance and enforcement, and dispute resolutions in collaboration with Senior Legal Counsel.
- Unlocked strategies to optimize the profit potential of operations, from reforming existing business models and optimizing financial management methods to ensuring recruitment of high-performance team members and vendors.
- Strategic Property Revamps. Reimagine Crown Bay Center into a mixed-use facility – accelerating post-COVID recovery with occupancy doubling to 98% and growing monthly net income to $1.5M.
- Next-Gen Technology Integration. Introduced management innovations to streamline processes; played a key role in the $10M+ project to upgrade the audit, rent roll, and lease management modules.
- Precision Contract Strategy. Standardized tenant and vendor contracts to maximize financial return, including negotiating rental rate increases and driving cost efficiencies in maintenance services.
- Compliance Authority. Secured 100% compliance with complex leasing policies on highly regulated properties by closely partnering with government agencies in setting agreements and permits.
- Risk Management Excellence. Collaborated with legal teams and vendors to raise insurance coverage to $1M+ and ensure compliance before and after adverse events, mitigating financial exposure.
- Transformational Diversity Impact. Championed DEI in employee recruitment and tenant selection by prioritizing local talent and applicants, focusing on attracting young, first-time entrepreneurs to establish businesses within the properties.
ASSISTANT DIRECTOR OF MPA STUDENT SERVICES ADVISEMENT | ADJUNCT PROFESSOR
John Jay College of Criminal Justice – New York, NY
New York, NY
10.2011 - 01.2019
- Developed and refined admissions strategy: Utilized the CRM data to analyze trends, monitor key performance indicators (KPIs) like inquiry-to-application rates, and identify areas for improvement in the admissions process.
- Managed and implemented outreach initiatives: This includes utilizing the CRM to coordinate events like campus visits, information sessions, and recruitment fairs, as well as tracking attendance and follow-up activities.
- Monitored and analyzed enrollment data and trends: The Director uses the CRM to gather, track, and analyze crucial data such as applications, admissions, and enrolment figures, which inform strategic decisions and help refine recruitment strategies.
- Identified and targeted specific student populations: By analyzing enrollment data and market trends in the CRM to identify and target specific demographics, geographic areas, or programs to focus recruitment efforts.
- Taught: PAD 314 Leadership and Performance (2015-2019)
- Strategic Planning. Managed the implementation of recruitment initiatives for in-class/online MPA students, communication plans, print materials, on-campus experiences, open houses and off-campus events to with the new and present Inspector General MPA students to cultivate interest and relationships with prospective students.
- Support Excellence. Elevated retention by 95% and, consequentially, the on-schedule graduation rate by directly engaging with ~200+ students annually to provide key support, such as creating completion plans and delivering academic and financial resources.
- Enrolment Collaboration. Work with the Enrolment Manager’s and staff and other key stakeholders throughout the College to implement a strategic enrolment plan.
- Reputation Revival. Influenced a positive shift in the reputation of the school’s MPA program, reversing the perennially low enrolment percentage with a 150% increase in population from 200 students to 500 within the first 2 years while keeping enrolment retention up.
- Leader-Mentor. Built and trained a high-performance team of employment advisors, support staff, and student assistants, with 50% of the team promoted, including 1 named as the next MPA Advisor.
- Degree Completion Plan. Implemented a comprehensive MPA program recruitment and degree plan that attracted a diverse pool of prospective students congruent with the Master of Public Administration program.
- Continuous Improvement. Polished student advising and academic programming to the highest level of productivity and effectiveness through consistent assessment of the program’s functionality and strategic management of issues.
- Airtight Compliance. Guaranteed every new project and program’s 100% adherence to city, state, and CUNY standards.
- Enrolment Collaborate. Working with all other services offices to ensure a smooth transition for all incoming students.
- Highly Rated Instruction. Consistently garnered top ratings as Adjunct Professor from up to 36 students per cohort.
- Collaborated with cross-functional teams to align departmental goals with organizational objectives.
- Oversaw project management efforts, ensuring timely delivery of key milestones and deliverables.
Education
Master of Science - Legal Studies
Texas A&M University
College Station, TX05-2025
Master of Science - Public Policy and Administration
John Jay College of Criminal Justice
New York, NY05-2014
Bachelor of Science - Criminal Justice
American InterContinental University
Dunwoody, GA06-2010
Skills
- Higher Education
- Regulatory Compliance
- Revenue Growth & Expansion
- Operations Management
- Project Management
- Training & Development
- Productivity & Communication: Customer Relationship Management System (CRM), Microsoft 365 (Word, Excel, PowerPoint, Outlook), Zoom, Microsoft Teams, CUNYfirst, Schedule Builder, BrightSpace, Blackboard LMS, Turnitin
- Accounting & Financial Management: SAP, Lease Management Module, SAGE, GASB (Governmental Accounting Standards Board), Human Resources & Enterprise Management PeopleSoft; Carver (Online)
- Online teaching
- Curriculum creation
- Multimedia integration
- Student mentoring
Affiliations
- American Bar Association (ABA)
- St. Thomas/St. John Hotel Association
- The American Society for Public Administration (ASPA)
- Florida-Caribbean Cruise Association (FCCA)
Languages
English
Timeline
Adjunct Professor
The City University of New York, at John Jay College of Criminal Justice
01.2026 - Current
PROPERTY MANAGER – TERRITORIAL
Virgin Islands Port Authority – St. Thomas
01.2018 - 05.2025
ASSISTANT DIRECTOR OF MPA STUDENT SERVICES ADVISEMENT | ADJUNCT PROFESSOR
John Jay College of Criminal Justice – New York, NY
10.2011 - 01.2019
Master of Science - Legal Studies
Texas A&M University
Master of Science - Public Policy and Administration
John Jay College of Criminal Justice
Bachelor of Science - Criminal Justice
American InterContinental University