Dedicated professional with extensive experience in housekeeping and client support at North Central Baptist Hospital. Proven ability to enhance cleanliness standards while ensuring health and safety compliance. Skilled in chemical handling and relationship building, fostering a compassionate environment for patients and staff alike. Committed to optimizing workflows and delivering exceptional customer service.
Overview
19
19
years of professional experience
Work History
Housekeeping Aide
Coronado at Stone Oak
11.2017 - Current
Performed routine cleaning tasks to maintain high standards of hygiene and appearance in facilities.
Managed inventory of cleaning supplies, ensuring availability and compliance with safety protocols.
Trained new staff on best practices for efficient housekeeping procedures and safety measures.
Conducted regular inspections to identify maintenance needs and ensure optimal cleanliness standards.
Developed schedules for daily cleaning activities, prioritizing high-traffic areas for thorough attention.
Collaborated with team members to address immediate cleaning challenges, fostering a supportive work environment.
Maintained accurate records of completed tasks, contributing to effective communication within housekeeping team.
Cleaned floors with sweeping, dusting, damp or wet mopping and disinfecting.
Managed time effectively while prioritizing tasks based on urgency or importance, resulting in optimized productivity levels throughout each shift.
Environmental Services Housekeeper
North Central Baptist Hospital
06.2012 - 09.2017
Executed thorough cleaning protocols to maintain sanitary conditions in patient rooms and common areas.
Trained new staff on effective cleaning techniques and safety procedures to enhance team performance.
Inspected facilities regularly to identify maintenance needs and ensure compliance with health standards.
Managed inventory of cleaning supplies, ensuring availability and adherence to budget constraints.
Developed efficient workflows for daily tasks, resulting in improved turnaround times for room readiness.
Provided exceptional customer service by addressing patient concerns promptly and professionally during cleaning visits.
Ensured timely completion of assigned tasks by effectively prioritizing workload based on urgency and importance.
Practiced established infection control methods to reduce risks to patients, families, and medical staff.
Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
Emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris.
Job Coach for Mental Disability
Mount Vernon Lee Enterprise
02.2007 - 05.2012
Developed individualized employment plans for clients to enhance job readiness and skills.
Facilitated workshops on resume writing and interview techniques to improve client confidence.
Collaborated with local businesses to identify job opportunities and match clients' skills.
Provided one-on-one coaching sessions to support clients in overcoming employment barriers.
Monitored client progress towards employment goals, adjusting strategies as necessary.
Monitored client progress and adjusted job coaching strategies to meet needs and navigate challenges.
Cultivated strong relationships with community organizations and resources to provide additional support services for clients when needed.
Monitored and tracked client progress through consistent follow-up sessions, adjusting strategies as needed to ensure continued success in achieving employment goals.
Offered ongoing support to clients throughout their job search process, leading to increased levels of motivation and selfconfidence.
Provided ongoing guidance and support to clients throughout job search and onboarding process.
Assisted clients in overcoming barriers to employment by addressing issues such as lack of experience or gaps in work history through effective strategizing.
Counseled clients one-on-one regarding current situation, desires, aptitudes, education, and employment history.