Deborah Deen
Colchester
Summary
Dynamic Hotel Manager with a proven track record at Lakeshore Vermont, LLC, excelling in guest experience enhancement and effective issue resolution. Skilled in hospitality management, I foster a supportive environment while ensuring operational excellence. Adept at utilizing reservation systems and mentoring staff, I drive team performance and elevate service standards.
Hospitality professional prepared for advancing hotel operations and guest services. Extensive experience managing hotel activities, improving service quality, and leading teams to achieve goals. Known for fostering collaborative environments and adapting to dynamic situations. Expertise in staff training and guest relations.
Experienced hospitality professional prepared for management roles. Proven ability to optimize guest satisfaction, streamline operations, and enhance team productivity. Strong focus on team collaboration, adaptability, and achieving results. Skills include staff management, budget oversight, and strategic planning. Reliable and flexible with changing needs in fast-paced environment.
Overview
25
25
years of professional experience
Work History
Hotel Manager
Lakeshore Vermont, LLC
01.2010 - Current
- Managing daily hotel operations, ensuring adherence to service standards.
- Managing daily correspondence with in-coming guests.
- Trouble shooting issues that arise.
- Supported front desk staff in customer service and check-in processes.
- Learned reservation systems and booking software for effective guest management.
- Manager for all cleaning staff to maintain cleanliness and organization.
- Manager of paying all operational bills on time.
- Daily hands-on handling of coordinating and implementing to keep Inn running smoothly.
- Managing performance, addressing issues, making decisions daily.
- Coordinating deep cleanings, seasonal cleanings, and special projects.
- Tracking operational supplies
- Ordering and restocking cleaning products, toiletries, paper goods, and essentials.
- Managing payroll for employees.
- Scheduling of all employees.
- Anticipating issues before they arise.
- Ensuring supplies are available before they run out.
- Responsible for all aspects of the running of the Inn.
Elementary School Teacher
Essex School Dirstrict
03.2010 - 06.2016
- Developed engaging lesson plans to enhance student learning and foster critical thinking.
- Implemented differentiated instruction strategies to accommodate diverse learning styles and abilities.
- Collaborated with colleagues to design interdisciplinary projects, promoting teamwork and communication skills.
- Utilized assessment tools to monitor student progress and adjust teaching methods accordingly.
Elementary School Teacher
Malletts Bay School
09.2000 - 06.2010
- Mentored new teachers, providing guidance on classroom management and instructional techniques.
- Led professional development workshops focused on innovative teaching practices and curriculum enhancements.
- Coordinated parent-teacher conferences, ensuring clear communication of student achievements and areas for improvement.
- Advocated for students' needs within the school community, fostering a supportive educational environment.
Education
Bachelor of Science - Education
University of Vermont
Burlington, VT05-1998
Skills
- Experienced in resolving guest issues effectively
- Guest experience enhancement
- Hospitality management expertise
Timeline
Elementary School Teacher
Essex School Dirstrict
03.2010 - 06.2016
Hotel Manager
Lakeshore Vermont, LLC
01.2010 - Current
Elementary School Teacher
Malletts Bay School
09.2000 - 06.2010
Bachelor of Science - Education
University of Vermont