I love the outdoors and cannot pass up an animal without saying hello
I enjoy photography, it is very relaxing
I like star gazing
I love being with my supportive family
Deborah DeJarnett
Demossville,Ky
Summary
Knowledgeable Rental Coordinator with proven track record in efficiently managing rental operations and fostering client satisfaction. Successfully coordinated rental agreements, managed inventory, and ensured timely maintenance of rental equipment. Demonstrated excellent organizational skills and effective communication abilities in fast-paced environments.
Professional rental management expert prepared for this role. Expertise in coordinating logistics, managing rental inventories, and ensuring client satisfaction. Strong focus on team collaboration and adaptability to changing needs. Reliable with excellent communication, problem-solving, and organizational skills.
Overview
25
25
years of professional experience
Work History
Rental Coordinator
Advanced Insulation Concepts
01.2021 - Current
- Developed and maintained a comprehensive database of client information to facilitate efficient communication and recordkeeping.
- Conducted regular inventory audits to ensure accurate record-keeping and prevent potential shortages or overstock situations.
- Ensured outstanding customer service through proactive issue resolution and tailored solutions addressing client requirements.
- Managed daily operations of the front office, overseeing staff scheduling, payroll processing, and other administrative tasks as needed.
- Enhanced customer satisfaction through timely communication and attention to detail in coordinating rentals.
- Assisted customers in selecting appropriate equipment for their needs, providing knowledgeable guidance on available options.
- Maintained a high level of accuracy in billing procedures, effectively resolving discrepancies and preventing financial losses.
- Managed inventory control, maintaining accurate records of equipment availability for effective rental coordination.
- Accommodated last minute requests to address needs of guests, achieving top guest satisfaction and repeat business.
- Coordinated logistics for delivery and pick-up of rental equipment, ensuring smooth operations and customer satisfaction.
- Resolved customer disputes to maintain positive relationships and increase customer base.
Customer Service Representative
Express Employment Professionals
02.2020 - 01.2021
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Truck Driver
D&S Transportation
04.2018 - 07.2019
- Drive tri-axle dump truck. Picked up loads and hauled to specific destinations in a timely and safe manner. Checked fluid levels and looked for any problems with truck. Talked to foremen and crew members.
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
- Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times.
Truck Driver
Total Trucking
10.2017 - 03.2018
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
- Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times.
Hospital Aide
Pet Wow
08.2016 - 04.2017
- Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.
- Administered medications and vaccinations to animals under the supervision of a veterinarian, ensuring proper dosage and administration techniques.
- Restrained animals to protect veterinarians from potential harm.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Conducted diagnostic tests such as blood work, x-rays, and ultrasounds to aid in accurate diagnosis and treatment planning.
- Monitored post-operative recovery processes for surgical patients closely to detect any complications early enough for prompt intervention.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
- Educated clients on preventive care measures such as vaccination schedules, heartworm prevention, flea/tick control, dental hygiene, and nutrition guidelines.
- Maintained clean examination rooms, equipment, and kennels to ensure a safe and sanitary environment for both patients and staff members.
- Assisted in surgical procedures, ensuring a sterile environment and properly handing instruments to the veterinarian as needed.
- Provided exceptional customer service, addressing client concerns and answering questions about pet health and wellness.
- Collaborated with fellow technicians to create efficient workflows that streamlined daily tasks within the clinic setting.
- Scheduled appointments efficiently while prioritizing urgent cases appropriately based on severity of symptoms presented by pets.
- Provided thorough discharge instructions to clients following appointments or surgical procedures, ensuring clear understanding of medications, aftercare steps, and follow-up recommendations.
- Administered medications to animals in treatment and documented changes in condition.
- Handled challenging behavior from stressed or anxious animals using calming techniques learned through continuous professional development courses.
- Collected patient biopsies and blood samples for laboratory analysis.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
Animal Technician
Campbell Co Animal Shelter
08.2010 - 05.2016
- Working with dogs/cats, various duties. Answer phone, work with computer, customer service, greet customers, talk about shelter and answer questions. I can also administer medications oral or injections. Clean dog kennels and cat cages. Did lots of laundry and fed and watered the animals in our care. We did lots of computer work at this job. I took pictures of the pets which I am proud to say was the most fun and enjoyable and very rewarding. I believe I was super doing any job at the shelter. I could do any job required of me.
- Maintained clean and safe living environments for animals by conducting regular inspections and cleaning enclosures thoroughly.
- Enhanced facility operations by maintaining accurate records of animal health, treatments, and daily activities.
- Administered medications to animals in treatment and documented changes in condition.
- Monitored animal behavior to detect any signs of distress, illness, or injury, taking appropriate action when necessary.
- Restrained animals safely during exams and procedures.
- Provided compassionate care to animals by giving attention, grooming, and socialization opportunities.
- Promoted a positive work environment among team members through open communication channels and consistent feedback sessions.
- Reduced stress levels in shelter animals by implementing behavioral modification techniques that promoted healthy coping mechanisms.
- Collected, prepared and labeled samples for laboratory testing, culture, and microscopic examination.
- Improved animal health by administering medications, vaccines, and performing routine medical procedures.
- Contributed to successful adoptions through careful evaluation of potential adopters'' compatibility with available animals.
- Educated caregivers and pet owners on animal care, nutrition, and disease management.
- Maintained accurate records of animal care, treatments, and progress, ensuring compliance with regulations.
- Liaised with potential adopters, matching animals with suitable homes based on behavior and needs.
- Administered vaccinations and medications to maintain health, preventing disease outbreaks in shelter.
- Conducted thorough intake assessments for new arrivals, ensuring immediate care needs were met.
- Provided compassionate end-of-life care, ensuring dignity and comfort for animals in their final moments.
- Improved adoption rates with compassionate care and effective socialization techniques for animals.
- Conducted behavioral assessments and training sessions, resulting in improved adoptability and placement of shelter animals.
- Provided compassionate care and comfort to animals, increasing their overall well-being and recovery rates.
- Fostered clean and safe environment, performing regular cleaning and maintenance of animal enclosures.
- Trained new staff and volunteers on animal care protocols, elevating overall team competency.
- Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
- Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
- Washed, trimmed, and brushed animals to maintain good grooming standards.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
Truck Driver
Holweger Trucking
06.2006 - 06.2010
- Operated with safety and skill to avoid accidents and delays.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Completed on-time deliveries by choosing best and most efficient routes.
- Inspected load security and checked for damages.
- Identified mechanical issues, completed basic repairs and reported serious concerns to management.
- Loaded and unloaded various delivery vehicles with correct order and balancing.
Customer Service Representative
Walgreens
02.2000 - 07.2005
- Quickly moved up from cashier (customer service), doing store re-set’s, learning the photo lab, cosmetics, to ordering for the whole store, inventory control, record daily records. My job consisted mostly of computer work. I could do any job in the store. I received many customer service achievement awards throughout my 5 years. I had a fabulous Manager who would let me try every job and accomplish it.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Participated in training programs to enhance product knowledge and customer service skills.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Delivered prompt service to prioritize customer needs.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
Education
High School Diploma -
Campbell Co. High
Alexandria, KYSkills
- Multitasking proficiency
- Scheduling and planning
- Client relationship building
- Office management
- Decision making aptitude
- Rental agreement
- Problem-solving
- Attention to detail
- Problem-solving abilities
- Excellent communication
- Organizational skills
Interests
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Native or Bilingual
Work Preference
Work Type
Full TimeGig WorkContract WorkPart TimeTimeline
Rental Coordinator
Advanced Insulation Concepts
01.2021 - Current
Customer Service Representative
Express Employment Professionals
02.2020 - 01.2021
Truck Driver
D&S Transportation
04.2018 - 07.2019
Truck Driver
Total Trucking
10.2017 - 03.2018
Hospital Aide
Pet Wow
08.2016 - 04.2017
Animal Technician
Campbell Co Animal Shelter
08.2010 - 05.2016
Truck Driver
Holweger Trucking
06.2006 - 06.2010
Customer Service Representative
Walgreens
02.2000 - 07.2005
High School Diploma -
Campbell Co. High
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