

Strategic relationship-management professional with expertise in talent acquisition, recruitment, and project coordination. Builds strong partnerships to enhance employee and client engagement while aligning recruitment initiatives with organizational goals. Fosters collaboration within diverse teams to improve employee experiences and retention. Bilingual in English and Spanish, utilizing effective communication skills to strengthen connections and achieve objectives.
• Led territory operations and supported team of five sales representatives across multiple client accounts and active projects to achieve sales objectives.
• Cultivated strong relationships with clients, contractors, architects, vendors, and internal stakeholders.
• Identified client requirements and coordinated internal resources for consistent communication throughout project lifecycles.
• Managed multiple priorities, deadlines, stakeholders, and deliverables simultaneously in a fast-paced environment.
• Prepared comprehensive estimates, proposals, presentations, budgets, reports, and documentation for clients to facilitate informed decisions.
• Facilitated seamless communication among vendors and contractors as primary liaison for multiple client accounts and projects.
• Develop and maintain strong client relationships through proactive communication, needs assessment, and solution-oriented service.
• Achieved more than $400K in contracts within first year via strategic relationship management.
• Coordinated proposals, contracts, negotiations, scheduling, and documentation to ensure project success.
• Organized and managed various stakeholders and deadlines to maintain project timelines and deliverables.
• Coordinated staffing and workforce requirements for construction and field-service clients, aligning talent with project needs.
• Partnered with clients to assess workforce needs, job requirements, and staffing priorities.
• Maintained ongoing communication among clients, field personnel, candidates, and internal staffing teams to ensure timely staffing solutions.
• Supported candidate onboarding, scheduling, documentation, and workforce deployment processes.
• Facilitated effective coverage across active projects by managing candidate coordination. • Resolved staffing challenges in fast-paced, deadline-driven environments.
• Ensured appropriate workforce coverage through proactive engagement with stakeholders.
• Streamlined recruitment processes, reducing time-to-fill positions and improving candidate experience.
• Supported recruiting and staffing activities for clients across fast-paced and high-volume environments.
• Reviewed candidate qualifications and evaluated potential matches against client requirements.
• Coordinated candidate placement activities while maintaining consistent communication with hiring managers and candidates.
• Supported candidate screening, interview coordination, scheduling, documentation, onboarding, and recruiting administration.
• Maintained candidate information and recruiting activity to support an organized talent pipeline.
• Cultivated relationships with candidates, providing updates and guidance during the hiring process.
• Sourced candidates through targeted outreach and job postings. using various job boards and social media platforms.
• Conducted interviews to assess candidates' qualifications and cultural fit.
• Recruited, screened, assessed, and qualified candidates based on experience, strengths, career objectives, and client requirements.
• Developed and managed database and pipeline of qualified talent to meet current and future staffing needs.
• Conducted candidate evaluations to identify appropriate matches between talent and available opportunities.
• Partnered with account managers and sales teams to understand client requirements and deliver qualified candidates.
• Facilitated ongoing communication with candidates during recruiting and placement process to enhance candidate experience.
• Assisted in developing client relationships and expanding client database to support recruitment efforts.
• Balanced candidate expectations with client requirements to facilitate successful placements.
• Managed high-volume client communications and documentation, ensuring timely reporting and administrative support.
• Maintained accurate client records and coordinated issue resolution across departments to enhance client satisfaction.
• Built positive client relationships through responsive communication and consistent follow-through.
• Managed multiple requests and priorities while maintaining accuracy and service standards.
• Developed strengths in candidate/client communication and relationship management, streamlining documentation and problem resolution.
• Assisted customers with inquiries and resolved issues promptly.
• Managed customer accounts and maintained accurate records in the database.
• Collaborated with team members to enhance service delivery and customer satisfaction.
• Coordinated staffing, workforce scheduling, and employee development for a high-volume retail operation with 238+ associates across 22 departments.
• Supported leadership by planning workforce, optimizing schedules, and ensuring staffing coverage for operational efficiency.
• Supported new-hire onboarding, employee training, coaching, mentoring, and development.
• Facilitated one-on-one employee development conversations to promote performance improvement initiatives.
• Planned and delivered weekly educational presentations to strengthen employee knowledge, performance, and professional development.
• Updated candidate database pipeline with essential information for recruitment purposes with potential candidates, contact information and qualifications.
• Reviewed store sales and prepared forecasting reports for labor allocation.
• Developed strategies to expand pipeline of qualified candidates in accordance with store sales and market demand.
• Maintained complete hourly HR Records updated.
• Generated performance graphs from the Labor Management System to review scheduling effectiveness on a department basis.
• Analyzed store sales and associates’ performance results monthly, seasonally, and annually to inform strategic decisions.
• Facilitated Town Hall meetings, action planning meetings, special events and offsite training/classes.
• Trained in and enforced organizational safety procedures to all associates.