Deborah Devoe
Suamico,Wisconsin
Summary
Prepares and distributes statements to customers while maintaining comprehensive, accurate records. Accustomed to answering questions, providing information and resolving concerns. Good communication, organizational and multitasking abilities.
Overview
5
5
years of professional experience
Work History
Billing Specialist
TAK Communications
Green Bay, WI
09.2023 - 02.2024
- Performed data entry into accounting software programs such as QuickBooks.
- Resolved discrepancies between customers' remittances and invoices received.
- Answered customer inquiries regarding billings, payments, account status.
- Reviewed medical records to ensure accuracy of billing information and patient data.
- Maintained accurate records of collections, adjustments and denials in the system.
- Monitored accounts receivable activity to ensure timely payment of invoices.
Office Manager
MobilityWorks
Green Bay, WI
07.2019 - 08.2023
- Provided administrative support to management team including preparing reports and presentations.
- Developed and implemented office policies and procedures.
- Coordinated meetings, conferences, travel arrangements and department activities.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Maintained filing system for records, correspondence and other documents.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Supervised staff members, organized schedules and delegated tasks.
- Monitored inventory levels and placed orders when needed.
- Maintained confidential records relating to personnel matters.
Office Manager
Trudell Performance
Suamico, Wisconsin
01.2019 - 07.2019
- Provided administrative support to management team including preparing reports and presentations.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Maintained filing system for records, correspondence and other documents.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Supervised staff members, organized schedules and delegated tasks.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Responded to customer inquiries via phone or email in a professional manner.
- Processed payroll accurately ensuring all employees were paid on time.
Education
High School Diploma -
Oconto Falls High School
Oconto Falls, WI06-1985
Skills
- Payment posting
- Claims Processing
- Invoice Processing
- Billing dispute resolution
- Coding proficiency
- Medical billing and collections
Timeline
Billing Specialist
TAK Communications
09.2023 - 02.2024
Office Manager
MobilityWorks
07.2019 - 08.2023
Office Manager
Trudell Performance
01.2019 - 07.2019
High School Diploma -
Oconto Falls High School
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