Deborah Dini

Receives Court Documents through DocuSign from Social Worker - Save PDF, Print copies, upload to E-File, distribute to Lawyers and judges, input information at a few steps. Complete & submit. Distribute to clerical for logging. Distribute to Social worker. Log. Send Report To DFCS County Counsel.

Certified Mail, Outlook E-Fax and Fax basket for Distribution. Mail. Receive Files from Social Workers. File each document inside file where it belongs. If folder to big, over 4 inches. Must split the folder. Create brand new folder with inserts. Volume I, II, III, IV. log at excel all information. Extracts technical and statistical data for entry into computer system; performs research to complete input as needed.

Phone procedures and etiquette. answering phones. faxing documents. Scanning documents.

Customer Service - Great communication skills with people in person, through email and over the phone. Team player.

Outlook Calendar - Works closely with Project Manager III. One on one meetings with PM III weekly to go over schedule/meetings. Manage calendar. Schedule meetings. Move dates/times around. Contact others for dates. Schedules meetings, appointments, rooms, and training for both staff and clients; maintains schedules of activities and location of staff members as required. Schedule managers calendar with meetings, rooms, availability. Create Distribution staff email to send out emails for management. Relays messages for department office.

Payroll/Kronos - Close Payroll on a timely manner. Approve Timecard for Staff, Enter Staff Overtime, Comp Earned, leaves, sick/Vacation, add vacation add back, delete Holiday if worked a 04/10 schedule. Enter PM differential if worked 2:00PM - 9:00PM. Enter Cema After hours, Send Email timecard reminder bi-weekly to staff, enter Extra Help hours onto timecard. Kronos input for all staff members. Create MSJ when needed for Staff. Verify Woocs timely manner. Submit to HR for payment. Submit Mileage to Accounts payable for payment.

DocuSign - Completes Power form (SC 1646) when staff needs access to applications, Receives DocuSign documents weekly, Receives DocuSign Over time for staff, Submit DocuSign for Mileage to Accounts Payable.

Teams - Schedule interviews on calendar, Meeting calls, One on Ones with managment, Create Teams Folders for Applications/Resumes.

NeoGov - Create Requisitions for Transfers/Open comp/Extra Help for hiring. Receive list of candidates, Set Up panel with dates/times, contact Candidates for Interviews. Add to Calendar. Create Action at NeoGov. Reject, Move to Hire, Job offer. Create confidential files/folders.

PAR - Create at ELPF when hiring to come to Department. Submitted to HR for approval. Create PAR when staff member goes on leave, comes back.

Microsoft Word - Types up Minutes for PM III, types up minutes for any staff when needed.

Arhibus/TSS Tickets - Orders office supplies and equipment by preparing requisition and purchase orders. Order business cards, cell phones, furniture needs, cube nameplate, stamp request. Request new tablet, mouse, keyboard, monitor, headphones.

P-Card - P-Card approval with correct documents. Attach Attendees, flyer, Agenda, Food order. Approved, put on calendar. Order food on a timely manner. Pick up food. Deliver. Set up nicely.

Sharepoint - Update Roster when needed. Submit monthly to TSS. Email All AA's, OMC's, Analyst updated Roster. Update Org Chart. Update Hiring log for PM III.

Peoplesoft - Very Job codes, Positions #'s, EE ID #. Verify information. Update Staff unit #, Supervisor # at DSW Directory.

MANAGEMENT SUPPORT: Business Discovery License project - Collect all data forms for project, review all 10,000/15,000 locations for a accurate account in Santa Clara County. Using California of State website, google, yelp, for review. Assessors Aims system for any information. Create new account. Close account. Dis-regard if residential. Contact Tax payers. Phone calls if anyone at location. Doing business as. Communicate daily with tax payers. Daily/Hourly research. Reviews and reconciles assessments to make sure accurate and agree with all accurate forms and Aims System. Tracks various audits/accounts that include corrections, cancelation, or escape for billing. Review/match accuracy with Assessors Aims system. Match values. Review/evaluate and correct any data that needs to be corrected in Aims system. Meet deadlines/goals in timely manner and works under pressure with yearly processing and deadline for June 30th. Communicates effectively to establish and maintain relations with the business division. FTF project - Collect summary memo with cover sheet from Auditors. Review each Summary, log into excel spreadsheet, send report weekly to supervisors/chief. Close, change, update, add any accounts in Assessors Aims system. Send off to scanning. Collaborate with Auditors on FTF work. Data Collectors Support - Print out 20,000 sheets for Santa Clara County. Data collector visits each business to see if Business is still running. Sheets back to me to count. Change/update any information. Close Any Accounts needed. Log into Excel Spread sheet for Chiefs/Supervisors. Boats/Aircraft support - Close any accounts needed to be closed. Add new accounts. File all accounts in appropriate file, look up APN #'s in aims assessor system, send out of county, if not are county, research any account in aims system, and taxpayer phone calls with tax bill. E-File App - Work on Tax payers filing for closed/moved/sold/open. Review each document, submit for review/completion. Work along Clerical Supervisor to get documents done. Contact any Tax payers for filing questions. Research Aims for APN Numbers. Research Aims to not duplicate. Timely deadline before May 7th for tax payer to receive any late fees. Auditor/Clerical Support - Critical deadline to Review audits. Lead sheet to be correct with Aims system. Correct any errors. All documents to have correct information, matching. Run tape for all Lead sheets to Match cover sheet. Confirm work with blue check mark pencil. Add/subtract any numbers to match up. Runt ape. Update Audit tracking system for management. Per Auditor independently compose 10-day letter for tax payer with correct values for tax collectors dept to bill tax payer. Confirm all numbers/letters are correct. Supervisor/Auditor to review. 10-day letters time line is up- Bill the Audit. P14 screen for Escapes. P15 screen for Refunds. All based on a timely manner. Makes all deadlines timely. Duty Calls with the Public/Tax payers. Clerical/Customer Service - 20 + years back up to all Clerical. Support Each Management with daily work. Backup/Support for Public Service. Taxpayers come to Assessors office daily with documents/questions. Back up at times with phones/Customer service. 75 WPM for accuracy. - Quick with my work to complete my tasks. Support/Public Service - Mobile homes back up for Tax clearances with customers. Calculate each document that current seller does not owe any taxes for escrow. Make copy. Make notes in MH data base. Tax payers Mobile home duty calls. Help with any Tax payers/Public that come to the 5th floor. Mobile Home Duty calls at 5th floor for name change/title Change/Add name - Refer them to Housing Dept.

ASSESSMENT CLERK DUTIES - Data Entry, 10 day Letters to tax payers, Mail, type 75 wpm, Filing, Phones/Public, pay roll, billing, customer service 25 + years, duty calls (taxpayers calls) excel, word, mail merge, printing big files, new accounts, close/change accounts in Aims system, researching Sacramento state for business, research/review new accounts in Santa Clara County, Input data into Assessors system, run reports/print. Research Titles for Mobile homes. MANAGEMENT SUPPORT: Meet deadlines/goals in timely manner and works under pressure with yearly processing and deadline for June 30th. Evaluate, access correct any data that needs to be corrected in County Aims system to meet production goals. Review/Verify Audit Files. New Audit tracking system launched few months ago. Tested errors/accuracy for input. Using Audit tracking for all audits. Confirm 10 day letters, review values, match values. Adapted to new Assessors system. Communicate daily with tax payers. MANAGEMENT/AUDITOR SUPPORT - Review Audits, put Audits together, calculate audit totals, 10 key, number matching, print receipt to attach to audit, type 10-day letters, bill audits in timely manner, log audit in audit Tracking, taxpayer phone calls & meet processing dead lines. Determine intended action, accuracy, completeness and date for all audits. Provide letters to multiple tax payers by yearly deadline of June 30th. Duty calls with Taxpayers/Public. ACCOUNT ASSISTANT SUPPORT - As the sole support to the Account Assistants I complete the following duties: Review accuracy, billing, type 10-day letters, bill taxpayer, log Info/excel spreadsheet, add multiple new accounts during processing, change/update errors in Aim system, log/X-off business property statements for timely manner, mail, save excel files/emails/cd's, email tax payers for excel spreadsheets, copy important documents, and taxpayer/customer service duty calls. Provide any information when taxpayers contact Assessors office.