Deborah DiPietro
West Haven,CT
Overview
21
21
years of professional experience
Work History
Volunteer Firefighter
Goshen Volunteer Fire Co.
12.2005 - 09.2020
Community Care & Hospice Coordinator
Residents Of Goshen CT
10.2012 - 02.2020
- Achieved high levels of family satisfaction through compassionate care and effective case management.
- Contributed to a positive work culture by fostering strong teamwork among staff members, leading to increased job satisfaction and improved patient outcomes.
- Assessed patients'' eligibility for hospice services based on clinical documentation, diagnosis, prognosis, and treatment goals.
- Managed complex cases involving multiple healthcare providers, ensuring seamless coordination of services for patients and families.
- Enhanced communication among team members by facilitating regular interdisciplinary group meetings.
- Coordinated with volunteer managers to recruit, train, and supervise volunteers for various roles within the hospice program, enhancing patient experience.
- Organized public events such as seminars or workshops aimed at educating healthcare professionals on the benefits of hospice care coordination for terminally ill individuals.
- Improved patient care by coordinating hospice services and ensuring timely delivery of resources.
- Facilitated smooth transitions between various levels of care by closely monitoring patient needs and adjusting service plans accordingly.
- Provided emotional support to grieving families through bereavement counseling sessions and follow-up support groups.
- Acted as a liaison between patients, families, physicians, nursing facilities, hospitals, insurance companies regarding matters related to palliative care services.
- Trained new staff members in hospice policies and procedures, fostering a positive work environment and promoting teamwork.
- Collaborated with community organizations to raise awareness about hospice services and end-of-life care options available to residents.
- Developed strong relationships with local healthcare providers to increase patient referrals and grow the program.
- Gained trust of patients and families by maintaining open lines of communication, providing vital information on hospice services, and addressing concerns throughout the care process.
- Evaluated program outcomes using performance metrics to identify areas in need of improvement while continually striving towards operational excellence.
- Communicated with patients, ensuring that medical information was kept private.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
Hospice Nursing Home Care Specialist
Northwest Homecare LLC
01.2005 - 04.2013
- Coordinated discharge planning efforts with case managers to ensure continuity of care after transitioning from hospice services back into the community setting when appropriate.
- Maintained accurate documentation of patient interactions, ensuring seamless communication among the entire hospice team.
- Served as an advocate for patients'' rights by actively participating in ethical discussions regarding advanced directives and life-sustaining treatments.
- Enhanced patient comfort by providing compassionate and empathetic end-of-life care.
- Promoted family involvement in the decision-making process, fostering a sense of collaboration and partnership between caregivers and medical professionals.
- Educated patients and their families on available resources, empowering them to make informed decisions about end-of-life care options.
- Established trusting relationships with patients'' families by providing emotional support and guidance throughout the hospice care journey.
- Collaborated with interdisciplinary teams to develop personalized care plans tailored to each patient''s unique needs.
- Facilitated smooth transitions for patients and families into hospice care by offering comprehensive support and education.
- Acted as a liaison between healthcare providers, patients, and their families, ensuring open lines of communication and timely updates on patient status.
Volunteer
Notre Dame Convalescent Home
01.2000 - 01.2003
Education
No Degree - Therapeutic Recreation
Norwalk Community College
Norwalk, CT09.1982
No Degree - Early Childhood Education
Norwalk Community College
Norwalk, CT09.1976
High School Diploma -
Norwalk High School
Norwalk, CT06.1976
Skills
- Vehicle extrication
- Fire prevention
- Fire suppression
- Hazardous Materials Handling
- Vital signs monitoring
- Emergency medical care
- Scene Safety
- Diabetic Emergencies
- Medical Equipment Operation
- Fracture Stabilization
- Seizure Management
- Pediatric Emergency Care
- Allergic Reactions
- Geriatric Emergency Care
- Spinal Immobilization
- Burn Treatment
- Behavioral Emergencies
- Stroke Recognition
- Poisoning Response
- Cardiopulmonary Resuscitation
- Patient Assessments
- Basic Life Support
- Pre-hospital Care
- CPR and First Aid
- Patient Management
- Critical decision-making skills
- Accident response
- Patient evaluations
- Patient Triage
- Direct Patient Care
- Medical Recordkeeping
- Bleeding control
- Patient Transport
- Emergency patient triage
- Vital sign assessment
- Triaging
- Safe Driving
- Patient Stabilization
- Medication Administration
- Ambulance driving
- Condition Assessment
- Indirect Patient Care
- Quality Assurance Controls
- Supply Restocking
- Certified in CPR/AED
- Basic Trauma Life Support
- Emergency Medical Technician (EMT)
- CPR/AED
- Oxygen Equipment
- Treatment Documentation
- Injury and Illness Treatment
- Ambulance Decontamination
- Medical History Recording
- Dispatcher Communication
- Medical equipment usage
- Patient Condition Observation
- Patient Positioning
Timeline
Community Care & Hospice Coordinator
Residents Of Goshen CT
10.2012 - 02.2020
Volunteer Firefighter
Goshen Volunteer Fire Co.
12.2005 - 09.2020
Hospice Nursing Home Care Specialist
Northwest Homecare LLC
01.2005 - 04.2013
Volunteer
Notre Dame Convalescent Home
01.2000 - 01.2003
No Degree - Therapeutic Recreation
Norwalk Community College
No Degree - Early Childhood Education
Norwalk Community College
High School Diploma -
Norwalk High School
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