Donna Meigel
Butler,PA
Summary
Outgoing office supervisor with experience overseeing multiple tasks and managing employees successfully. Hardworking professional committed to providing outstanding customer service and assistance.
Overview
28
28
years of professional experience
Work History
Office Supervisor
Mitra Arthritis And Osteoporosis Center, PC
07.2007 - Current
- Maintained a clean, organized, and professional office environment to support maximum productivity.
- Supported a positive work culture that prioritized teamwork, professionalism, continuous learning opportunities.
- Provided exceptional customer service by addressing client inquiries promptly and professionally.
- Monitored and evaluated personnel performance to complete annual reviews, recommend advancement, or address productivity concerns.
- Boosted overall office efficiency with appropriate task delegation and workload distribution.
- Conducted interviews, reviewed resumes, and made hiring recommendations to upper management based on candidate qualifications.
- Delivered performance reviews, recommending additional training or advancements.
- Evaluated current office procedures, identifying areas for improvement, and implemented necessary changes to optimize workflow efficiency.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Upheld strict confidentiality standards when handling sensitive information or documentation.
- Oversaw the onboarding process for new employees, ensuring proper training was provided for seamless integration into the team.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Managed daily schedules, appointments, and meetings for physician and APPs.
Medical Assistant
Dr. Alexander Bell
06.2002 - 06.2007
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Called and faxed pharmacies to submit prescriptions and refills.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Taught patients about medications, procedures, and care plan instructions.
- Verified patient insurance coverage and collected required co-payments.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Performed basic wound care and cast removal.
Medical Assistant
Dr. Gail Sekas
05.1996 - 06.2002
Education
Medical Assisting
Median School of Allied Health Careers
Pittsburgh, PA06.1983
Skills
- Training and coaching
- Scheduling and calendar management
- Credit and collections
- Customer Service
- Staff Supervision
Timeline
Office Supervisor
Mitra Arthritis And Osteoporosis Center, PC
07.2007 - Current
Medical Assistant
Dr. Alexander Bell
06.2002 - 06.2007
Medical Assistant
Dr. Gail Sekas
05.1996 - 06.2002
Medical Assisting
Median School of Allied Health Careers
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