Deborah D. Morgan
Channelview
Summary
To acquire a position in a growing company where my technical, administrative and computer skills can be utilized. Hardworking administrative professional proficient in data gathering, customer service and records management. Knowledgeable about best practices in accounts receivable and collections activities. Good multitasker and problem-solver.
Overview
35
35
years of professional experience
Work History
Accounts Receivable
The Lee Thompson A/C Company
Houston
04.2022 - 01.2025
- Prepared and mailed invoices to customers in a self-directed work environment.
- Processed payments, documented account updates and posted equipment and maintained warranty.
- Responded to inbound inquiries regarding accounts and payments.
- Developed and maintained positive relationships with clients to maximize collections.
- Reviewed accounts on semi-monthly basis to assess aging and pursue collection of funds.
- Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
Bookkeeper Assistant
The Lee Thompson A/C Company
Houston
09.2010 - 04.2022
- Processed A/P invoices, Payroll, timecard processing.
- Maintained employee's vac/sick and attendance records.
- Maintained company cell phones for all the tech's, including ordering and accessories, insurance etc.
- Maintained HVAC tech's uniform, orders and cleaning.
- Kept track of technician's certification and ordered as necessary Nate patches.
- Kept track of state required training for tech and scheduled as necessary.
- Maintained truck GPS units.
- Ordered phones for tech's and keep record of tech's apple accounts.
- Ordered office supplies.
- Assisted with dispatching.
- Assisted with other office duties as needed.
Clerk/Contract Services
CenterPoint Energy
Houston
02.2005 - 09.2010
- Assign gas work orders to the contractors and inspectors in SAP.
- Review completed paperwork from field crews for completion and material data.
- Coordinate customer priority requests with the contractors.
- Process vendor invoices through SAP for PO and non-PO invoices.
- Utilize File Net, Arc Map and SAP to check the status of work orders.
- Performed other office duties to support the work of the contract crews.
Administrative Assistant II
WesternGeco L.L.C.
Houston
10.1989 - 01.2005
- Prepare legal documents to submit to Department of Commerce for new licenses and extension for licenses.
- Trade Control and Compliance Organization (TCCO) on the shipping of control items within the US and abroad.
- Maintain screening logs for SCL licensed items.
- Keeping MSDS files and other files updated.
- Notifying crews of shipments via Eudora notes/faxes, typing and maintaining eight line phone systems.
- Screened incoming mail and calls for Managers.
- Create computer-generated documents to maintain a better filing system for reports and invoice logging.
- Manage office equipment, which includes ordering of office supplies for department.
- Setup meeting rooms and make travel arrangements for Regional Manager/Import/Export Compliance.
- Maintain Logistics Managers calendars and expense reports.
- Maintain Department vacation schedule.
- Maintain Employees QHSE Safety Log & schedule courses.
- Prepare monthly insurance reports for billing in other departments & Import/Export Billing.
- Prepare Department related invoices for payment & code, obtaining proper approval signatures, and passing to Accounts Payable.
- Maintain DHL Log & other freight bills for future reference.
- Liaison for DHL/FedEx freight problems & others issues with the department.
- Prepare presentation materials for Managers.
- Assist with export shipping invoices in Logistics System.
- Book shipments with freight forwarder and prepared all documents pertaining to shipment.
- Received materials that were drop shipped to different locations within the company (Domestic).
- Received incoming material, files, prepared returned document for damaged or wrong material.
- Calculated Payroll for 13 Employees & enter into SAP program.
Education
Associate degree - business information systems
National Education Center
Houston, Tx01.1984
Skills
- Microsoft Office
- 10 key by touch
- Internet
- Adobe Acrobat Read/Write
- Mepaw Logistics System
- SWPS Procurement System
- CICS
- SAP
- CCS
- SAP Payroll System
- SAP Service Line Request & Process New Service Orders
- Knowledge of all office machines
- Xerox
- Fax
- Scanner
- Dispatch (CFNP)
- Pay (CFNP) in SAP System
- Shafer's
- Service Titan
- Easy Workforce payroll system
References
References upon Request
Affiliations
- Volunteer for Astros Foundation Charities for over 5 years. Volunteer 3 to 4 times a week with the Astros Foundation. Kids Meal, Combine Arms, Houston Food Bank, etc. Astros Foundation serves over 100 charities.
Timeline
Accounts Receivable
The Lee Thompson A/C Company
04.2022 - 01.2025
Bookkeeper Assistant
The Lee Thompson A/C Company
09.2010 - 04.2022
Clerk/Contract Services
CenterPoint Energy
02.2005 - 09.2010
Administrative Assistant II
WesternGeco L.L.C.
10.1989 - 01.2005
Associate degree - business information systems
National Education Center
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