Deborah Dolan
Antioch,TN
Summary
Accomplished HR professional with extensive experience at the State of TN Department of Correction, adept in HR policies and onboarding processes. Excelled in enhancing employee relations and performance appraisals, reducing turnover by implementing strategic retention strategies. Skilled in HRIS and mentoring, significantly improved operational efficiency and workforce satisfaction.
Diligent HR professions with comprehensive experience in managing all facets of human resources functions including recruitment, employee relations, and compliance. Demonstrated success in fostering positive work environment and implementing effective HR policies that support organizational goals. Proven ability to leverage communication and conflict resolution skills to enhance team dynamics and drive employee engagement.
Overview
53
53
years of professional experience
Work History
HR Manager 2 Part-Time
State of TN Department of Correction
07.2017 - 10.2024
- Reviewed, analyzed, and update HR policy to ensure compliance with labor laws, state and federal regulations, DOHR Rules and rules of other governing agencies.
- Provided expert guidance on labor laws and regulations, mitigating legal risks for the organization.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
- Reviewed unemployment insurance claims and responded to request for separation information. Participated in unemploymen appeal hearing.s.
Assistant Director of Human Resources
Depart of Correction and Depart of Children's Sev
01.2012 - 03.2017
- Developed HR Policies in compliance with State and Federal laws. Ensured policy were in compliance with labor laws, DOHR and other Agency Rules and regulations. Reviewed and updated existing policies.
- Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
- Project manager for numerous agency initiatives. Trained HR Managers to implement these initiatives and changes.
- Managed evaluated the work of twelve HR Mangers that were the lead in HR at work locations across the state. Calculated metrics for timekeeping accuracy, workers compensation claims, vacancies, and turnover for each locations. l Completed performance evaluations for the fourteen direct reports and reviewed the evaluations for twenty-six additional HR staff.
- Reduced time-to-hire with efficient screening methods and targeted interview techniques.
- Led, supervised, guided and trained departmental staff and provided general oversight of employment, payroll and record keeping functions.
- Oversaw and approved offers of employment for salaried and hourly positions to encourage legally compliant hiring process.
- Provided guidance on career development opportunities to staff members, assisting them in achieving professional growth within the company.
- Supported organizational change initiatives by helping managers communicate effectively with their teams and address potential resistance from employees.
- Reviewed and measured results of talent operations and modified efforts and practices to support cost effectiveness and meet staffing needs.
- Facilitated open communication channels between management and staff, fostering a collaborative work environment.
- Organized employee relations activities to enhance employee morale and foster supportive work environment.
- Assisted in the development of competitive compensation packages, attracting top talent to the organization.
- Evaluated termination data to review and report on existing or potential trends.
- Improved employee retention by implementing effective recruitment strategies and onboarding processes.
- Managed complex employee relations issues, ensuring a fair resolution for all parties involved.
- Conferred with supervisors to review, determine and recommend actions relative to human resource matters.
- Developed comprehensive training programs for new hires, resulting in increased job satisfaction and productivity.
Human Resources Manager
State of Tn Department of Correction
11.1985 - 12.2011
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Participated in all aspects of the hiring process to include: interviews, reference checks, NCIC background checks, drug screens, hiring decisions and HR hire transactions.
- Conducted investigations and held hearings on employee disciplinary issues. Drafted disciplinary documents and implemented approved disciplinary actions.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
- Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
- Organized and led staff orientation programs and training to promote collaboration.
- Motivated employees through special events, incentive programs, and constructive feedback.
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
- Provided expert guidance on labor laws and regulations, mitigating legal risks for the organization.
HR Analyst and HR Interviewer
State of TN Various Agencies
11.1979 - 10.1985
- Ensured compliance with employment laws and regulations through proactive policy development and regular audits.
- Recommended process improvements to continually identify, analyze, and fix constraints and challenges.
- Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes, and talent management.
- Facilitated resolution of employee relations issues by providing guidance, mediation, and conflict resolution services.
- Managed employee leave requests in accordance with federal, state, and company policies while minimizing disruption to business operations.
- Reduced turnover rates by analyzing exit interview data and recommending actionable improvements.
- Implemented professional development programs to enhance workforce skills and support career advancement opportunities.
HR Analyst
State of TN Department of Mental Health
11.1971 - 01.1976
- Interviewed applicants and participated in the selection of employees. Reduced employee turnover rates with effective recruitment strategies and comprehensive onboarding programs.
- Conducted new employee orientation to include, policy, benefits, payroll, affirmative action, and employee wellness.
- Enhanced internal communication channels through timely distribution of company updates and policy changes across all departments.
- Ensured compliance with labor laws, conducting regular audits of HR policies, procedures, and documentation.
- Improved accuracy of HR metrics reporting through robust data analysis techniques for informed decision-making purposes.
Education
No Degree - Business Data Processing
Nashville State Technical Institute
Nashville, TNNo Degree - Correction Administration
Austin Peay State University
Clarksville, TNNo Degree - Urban Studies
Tennessee State University
Nashville, TNCertification - Masters of Human Resources Program
Belmont University
Nashville, TNSkills
- HR policies and procedures
- Onboarding processes
- Employee relations
- Performance appraisals
- Job evaluation
- Interviewing clients
- HRIS expertise
- Microsoft office proficiency
- Team guidance
- Training and mentoring
- Records management
- Pre-employment screening
- Retention strategies
- Report writing
Timeline
HR Manager 2 Part-Time
State of TN Department of Correction
07.2017 - 10.2024
Assistant Director of Human Resources
Depart of Correction and Depart of Children's Sev
01.2012 - 03.2017
Human Resources Manager
State of Tn Department of Correction
11.1985 - 12.2011
HR Analyst and HR Interviewer
State of TN Various Agencies
11.1979 - 10.1985
HR Analyst
State of TN Department of Mental Health
11.1971 - 01.1976
No Degree - Business Data Processing
Nashville State Technical Institute
No Degree - Correction Administration
Austin Peay State University
No Degree - Urban Studies
Tennessee State University
Certification - Masters of Human Resources Program
Belmont University
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