Deborah Duenez
Dallas,TX
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Dedicated Customer Service Representative providing exceptional customer service through active listening and problem solving.
Overview
3
3
years of professional experience
Work History
Salesperson
Zion Capital
11.2023 - 01.2024
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Developed relationships with clients for increased loyalty and repeat business.
- Expanded customer base through targeted prospecting and networking efforts.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Coached 10+new hires on sales techniques, contributing to their development as successful team members.
Receptionist/Caregiver
Five Star Senior Living
05.2022 - 07.2023
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Provided administrative support to 40+staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Enhanced 90+patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
Server
Five Star Senior Living
05.2021 - 05.2022
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Supported needs of 40+ people in wait staff who attended to specific needs of countless customers daily for in residency professional restaurant with social relevancy and intentionality.
Education
High School Diploma -
Uplift Peak Preparatory High School
Dallas, TX05.2023
Skills
- Technical Support
- Data Entry
- Office Management
- Scheduling
- File Management
- Scheduling Appointments
- Time Management
- Organization Skills
- Meeting Coordination
- Bilingual (Spanish & English)
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Salesperson
Zion Capital
11.2023 - 01.2024
Receptionist/Caregiver
Five Star Senior Living
05.2022 - 07.2023
Server
Five Star Senior Living
05.2021 - 05.2022
High School Diploma -
Uplift Peak Preparatory High School
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