Deborah Dunn

• Assisted in patient intake processes, ensuring accurate documentation and efficient workflow.
• Supported medical staff with routine clinical procedures, enhancing patient care quality.
• Managed appointment scheduling, optimizing clinic operations and reducing wait times.
• Conducted basic laboratory tests, adhering to safety protocols and maintaining cleanliness standards.
• Educated patients on treatment plans and medication usage, improving compliance and understanding.
• Gained proficiency in electronic health record systems, enhancing data accuracy and accessibility.
• Prepared examination rooms by sterilizing surfaces and setting up necessary equipment prior to appointments, enhancing overall cleanliness standards within the clinic setting.
• Handled administrative tasks such as answering phone calls, scheduling appointments, and managing insurance claims to keep daily operations running smoothly.
• Assisted in performing diagnostic tests, ensuring accurate results and prompt treatment.
• Obtained vital signs for each patient as part of routine assessment procedures, ensuring accurate data collection for further evaluation.
• Contributed to positive patient experiences by providing friendly and compassionate care.
• Assisted in maintaining electronic medical records, contributing to a more organized system for managing patient information.
• Utilized critical thinking skills when faced with complex medical situations, providing efficient resolutions for patients and healthcare professionals alike.
• Gained valuable hands-on experience through daily interactions with patients, medical staff, and administrative personnel.
• Demonstrated adaptability by seamlessly transitioning between front office duties and clinical responsibilities as needed to maintain overall clinic productivity.
• Promoted teamwork among fellow interns by sharing knowledge gained from personal experiences throughout the program.
• Completed EKGs and other tests based on patient presentation in office.
• Collected and documented patient medical information such as blood pressure and weight.
• Obtained and documented patient medical history, vital signs and current complaints at intake.
• Assisted with routine checks and diagnostic testing by collecting and processing specimens.
• Measured patient spirometry.
• Measured pulse with palpitations.

I took my general courses for Medical Assistant training. I made the honor roll, I was only absent 6 days, and that was because of covid.

• Provided compassionate care to patients, ensuring comfort and dignity throughout daily activities.
• Assisted nursing staff with medical procedures, improving patient outcomes through effective support.
• Monitored vital signs and reported changes to healthcare team, enhancing patient safety and care quality.
• Maintained accurate patient records, streamlining documentation processes for improved efficiency.
• Implemented infection control protocols, contributing to a safer environment for patients and staff.
• Trained new CNAs in best practices for patient care, fostering a culture of continuous improvement in service delivery.
• Assisted patients with daily living activities, promoting independence and dignity.
• Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
• Enhanced patient satisfaction by providing compassionate and attentive care.
• Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
• Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
• Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
• Ensured prompt response to call lights, addressing patient needs in a timely manner.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
• Provided emotional support for patients during challenging times, fostering a positive healing environment.
• Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
• Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
• Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
• Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
• Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
• Documented patient information and care activities in electronic health record.

• Provided direct patient care, ensuring comfort and safety during daily activities.
• Traveled to several different homes each day, took vitals and cleaned the house for them.
• Showed empathy for their situations and made them feel better with our talks

• Assisted residents with daily living activities, ensuring comfort and safety.
• Monitored vital signs, documenting changes to maintain accurate health records.
• Maintained cleanliness and organization of resident rooms, promoting a hygienic environment.
• Provided emotional support to residents and families, fostering a compassionate atmosphere.
• Reduced patient stress levels through effective communication and active listening skills.
• Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
• Supported ambulation and physical therapy needs by conducting planned exercise routines.
• Conducted routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.
• Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
• Helped patients with self-feeding and assisted feeding, based on individual needs.
• Responded to patient requests for supplies and personal comfort items such as extra blankets.
• Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
• Transported patients between rooms and appointments or testing locations.
• Assisted patients with daily living activities, promoting independence and dignity.
• Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
• Enhanced patient satisfaction by providing compassionate and attentive care.
• Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
• Ensured prompt response to call lights, addressing patient needs in a timely manner.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
• Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
• Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
• Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
• Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
• Documented patient information and care activities in electronic health record.

• Processed customer transactions efficiently using point-of-sale systems.
• Maintained accurate cash register balances through diligent tracking and reconciliation.
• Resolved customer inquiries and complaints with effective communication and problem-solving skills.
• Ensured compliance with company policies regarding cash handling and customer service standards.
• Implemented strategies for promoting loyalty programs, increasing customer engagement and satisfaction.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Contributed to store''s sales goals by actively promoting special offers, rewards programs, and additional products or services.
• Worked flexible schedule and extra shifts to meet business needs.
• Handled cash and credit transactions accurately, ensuring proper balance at the end of each shift.
• Helped customers complete purchases, locate items, and join reward programs.
• Developed strong rapport with regular customers through friendly interactions and personalized service.
• Maintained a clean and organized work space, ensuring a positive environment for both customers and colleagues.
• Demonstrated flexibility by assisting in other departments as needed, supporting overall store success.
• Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
• Managed high-volume customer traffic during peak hours while maintaining efficiency and accuracy in transactions.
• Utilized POS system to handle customer cash and credit card transactions.
• Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
• Maintained current knowledge of store promotions and highlighted sales to customers.
• Processed refunds and exchanges in accordance with company policy.