Deborah Ellis

• Educated clients- departments on various financial matters. Provided professional recommendations on services based on each internal departments needs.
• Worked closely with Analysts who collected data and developed detailed spreadsheets to help departments identify trends in order to create their own profitability and expense forecasts.
• Handled internal (manager and CFO) and external department inquiries and complaints submitted, providing outstanding customer service when resolving issues.
• Managed, tracked and monitored Kaizen updates, helped IT to create monthly reporting for outstanding tasks.
• Updated all fixed asset depreciation on a yearly basis.

Responsible for implementation of plan to put all subsidiaries of Textron under one shared service umbrella to eliminate duplication of services. (examples; Accounts Payable, Accounts Receivable, Travel and Expenses)

Required working with IT and each subsidiary to plan actual steps for conversion to shared environment.

Worked closely with management in each subsidiary to work out issues as they arose.

Traveled as necessary to each subsidiary to further plan implementation.

Required close communication with all management and employees being affected by the changes as they occured.

• Completed month-end closings with journal entries and reconciling accounts.
• Processed check disbursements on Legacy computer system and reconciled related ledger. Forecasted weekly disbursement dollars to ensure optimal cash flow to CFO.
• Ensured that clerks generated and submitted invoices based upon established accounts receivable schedules and terms set by purchase orders.
• Tracked expenditures and prepared reports for records and management review. Submitted planned cash flow analysis for quarter end to submit to Textron Corp.
• Yearly inventory support for all open purchase order returns for credit. Supported inventory teams as necessary on shop and manufacturing floors.

Worked primarily in booth customer service: Post office, check cashing, sales of money orders, Western Union wiring services, all facets of customer service.

Responsible for opening booth, management of cashiers tils, cash and check processing. Finalized all reporting from previous day and processed to home office. (when scheduled)

Responsible for closing out all tils at end of night. Counting of all cash, checks, coupons to each balance required. (as scheduled)

Worked while attending Wichita State University.

• Managed inventory control, cash control and store opening and closing procedures.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Completed point of sale opening and closing procedures.
• Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
• Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
• Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
• Approved regular payroll submissions for employees.
• All facets of human resource management and daily sales, expense forecasts.
• Ability to organize special events for all holidays, tying in the community (schools and organizations).
• Manage a staff of 80-100 employees.
• Ability to work with customers on any complaints, issues with merchandise and pricing.
• Proficient in all areas of store management, ability to step in at any time to any position when necessary.