Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Deborah Esposito

Ridgewood

Summary


An Executive with over 15 years of experience providing business value through strategy, process and analytics. Strong proven track record of building and leading best in class organizations through dynamic operations and high touch technology operation, deployment and project execution. Being a positive change agent, being able to quickly diagnose, strategize and lead execution in high pressure environment. Successfully managed diverse teams, driving operational efficiency, and fostering collaborative environments. Demonstrated excellence in financial oversight and stakeholder engagement. Extensive experience in global team development and alignment. A motivated professional with thorough understanding of technology operations, facilities engineering and construction management.

Overview

21
21
years of professional experience

Work History

Executive Director

JPMorgan Chase
01.2016 - Current
  • Developed operational strategy for global multimedia; implementing technology life cycle and financial funding strategies for corporate and retail offices.
  • Managed global multimedia deployment and PMO, collaborating across LOB on new builds and refresh projects.
  • Oversaw financial budget of $500 million in annual revenue, providing direct oversight on 10 MSA contracts ensuring fiscal responsibility around operational and deployment execution.
  • Oversaw financial management, ensuring fiscal responsibility and long-term sustainability for the organization.
  • Managed a diverse cross discipline team of 400+ professionals, to deliver global 800+ annual project portfolio - fostering a collaborative work environment for increased productivity and delivery.
  • Managed and negotiated Local One Union Collective Bargaining Agreement in Metro NY.
  • Monitored compliance with laws and regulations to protect organization from legal liabilities and penalties.
  • Managed a diverse team of professionals, fostering a collaborative work environment for increased productivity.
  • Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.
  • Promoted a culture of continuous improvement by developing a global analytic repository solution focused on financials, incidents and trends; driving data driven strategy and and decision making.
  • Forge strong relationships with LOB stakeholder, ensuring the right strategy was being delivered to meeting the stakeholders technology needs - impacting the firms bottom line directly.
  • Drove strategic improvements to enhance operational and organizational efficiencies.
  • Strengthened internal communication channels to facilitate cross-functional collaboration and decisionmaking.
  • Established Global Multimedia Accommodation Services focused on delivering solutions for the Deaf and HoH, ensuring the firm was compliant.
  • Developed and implemented a PMO framework and commissioning process.

Director of Technology Support

Proskauer Rose LLP
09.2012 - 01.2016

  • Managed global IT support operations for 13 offices, overseeing 10 managers and 36 staff across Help Desk, Desktop Support and AV.
  • Implemented ITIL methodology, set metrics and SLA's; improved IT service delivery, customer satisfaction.
  • Administered projects with budget authority, including upgrades,relocations and technology enhancements.
  • Orchestrated global asset management and business continuity strategies for IT support operations.
  • Managed a $5 million budget for IT department annually, optimizing capital and expense allocation.
  • Initiated interdepartmental mentor programs to eliminate silos and align department processes.

Managing Director

IPM- Acting CIO of Dewey LeBoeuf
02.2010 - 09.2012


  • Acting CIO of Dewey LeBoeuf, spearheaded the closing of the firm, interfacing with the banks, managing the “wind-down” team, facilitating the spin off or dissolution of the remote offices.
  • As a member of the Executive Steering Committee, I developed policies and procedures around, technology assessment and adoption, tracking the success of a project and the profitability of all executed projects.
  • IPM’s Executive Sponsor for Enterprise Law Firm Projects such as: Global Win7 deployments, Global EMC deployments, Global Exchange Migrations and Global Citrix upgrades and deployments.

Principal Owner and Managing Director of Enterprise Legal Division

EXENET LLC
09.2004 - 01.2010
  • Initiated and facilitated the merger of the legal services and support division of CNT and EXENET LLC in 2004.
  • Lead IT Consultant for the legacy LeBoeuf Lamb and legacy Dewey Ballantine merger.
  • Responsible for the New York, New Jersey and Boston Legal Division P&L ensuring profitability and growth.
  • From 2005 through 2008 my division accounted for71% of the company’s total revenue with a growth rate of 38%.
  • Executive Sponsor for all Enterprise projects, responsible for maintaining all the C-Level relationships for the Enterprise Division.
  • As a program manager for a critical large-scale global Enterprise project, responsible for all onsite resources and project profitability tracking
  • Solely responsible for the oversight of six simultaneous global projects during the merger ensure dual environment satisfaction.

Education

Bachelor of Science Degree - Business Administration

OSWEGO UNIVERSITY
Oswego, New York

Skills

  • Proven leadership skills
  • Data analysis
  • Strategic business planning
  • Project oversight and Executive sponsorship
  • Incident response management
  • Organizational change management
  • Investment strategy development
  • Supplier relationship management
  • Effective negotiation
  • Financial management
  • Global Vendor Management
  • Operational efficiency management

Accomplishments

  • Overhauled the training for internal JPMC stakeholders and rolled out new quarterly programs that resulted in an 32% decrease in help incidents.
  • Mentored JPMS Associates Program for 3 years - a 6 month program focused on developing future leaders resulting in 98% success rate.
  • Awarded top New Service for outstanding service to the Deaf and HoH community. Strategized and launched Multimedia Accommodation Services for one (1) person in 2017 - developed into an award winning global firm wide service - 100+ stakeholders
  • Supervised global team of 400+ staff members.
  • Collaborated with team of ten(10) in the development of the new head quarters at 270 Park Avenue.
  • Achieved 50% increase in project deployment efficiencies by implementing new PMO and Commissioning Framework.

Timeline

Executive Director

JPMorgan Chase
01.2016 - Current

Director of Technology Support

Proskauer Rose LLP
09.2012 - 01.2016

Managing Director

IPM- Acting CIO of Dewey LeBoeuf
02.2010 - 09.2012

Principal Owner and Managing Director of Enterprise Legal Division

EXENET LLC
09.2004 - 01.2010

Bachelor of Science Degree - Business Administration

OSWEGO UNIVERSITY

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