Owner
Leadership Training and Consulting
Dynamic leader with extensive experience at the U.S. Postal Service, driving operational efficiencies and enhancing customer focus. Proven track record in developing leaders and managing data-driven processes. Expertise in strategic planning, fostering employee engagement and delivering exceptional results in service and efficiency with diverse teams.
Leadership Training and Consulting
lead a team of executives in charge of all Postal operations in seven New England states plus San Juan and the US Virgin Islands. Improving service, the customer experience, efficiency, safety and employee engagement. Operational efficiencies realized consecutive years in Delivery & Retail, Mail Processing, Logistics & Transportation Networks. Developed strong leaders with ability to lead and manage data driven processes.